Sales Coordinator

2 weeks ago

South East London, United Kingdom The Hoxton Southwark Full time

We are currently looking for aSales Coordinatorto support The Hoxton London sales team. London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and most recently Shepherds Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether were reviving existing buildings or creating exciting new spaces.


The following information aims to provide potential candidates with a better understanding of the requirements for this role.

What youll do

We dont go in for strict job descriptions, we all like to get mucked in, however in your role as Sales Coordinator your responsibilities will be to:

  • Complete corporate RFPs on all platforms including Lanyon and ProLodgic
  • Manage the corporate and consortia rate loading process ensuring all rate information is correct in Travel Click, iHotelier and Opera
  • Resolve rate loading and visibility challenges for the Sales, Reservations and Revenue Teams
  • Act as the main lead catcher for corporate rate enquiries, qualifying and referring to sales colleagues as necessary
  • Manage each hotels Master Account List document
  • Master the weekly and monthly sales reports and communicate to the team
  • Manage promotions and content on third party websites ensuring all information is accurate and up to date
  • Support the Sales Team with the organisation of client events and entertainment
  • Create and manage corporate rate flyers, agreements, invites and other ad-hoc client facing collateral
  • Complete competitor analysis and analyse monthly Agency360 data
  • Research key contact information using tools such as LinkedIn and Google, updating relevant internal documents
  • Assist the sales team in completing street walks and track new office developments
  • Complete all other duties and projects as assigned by the Director of Sales - London

What were looking for

  • Its a must that you have worked in the hotel industry previously and feel confident using Lanyon and Opera
  • Strong attention to detail and exceptional organisational skills are essential
  • Ability to multitask and jump in, managing multiple projects and prioritising as necessary
  • Experience in using Microsoft Office - Excel, Word and PowerPoint
  • You enjoy working at a fast pace, know how to stay organised and get the details right
  • Youre looking for a challenge and a place where you can be you (no clones in suits here)
  • Youre not precious. We leave our egos at the door and help gets stuff done
  • Youre up for doing things differently and trying (almost) everything once.
  • You want to be part of a team that works hard, supports each other and has fun along the way.

What's in it for you...

  • Competitive salary banding plus tronc
  • 28 days holidays (inclusive of bank holidays), pension, and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • Its ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us
  • Goes without saying, but well feed you during your shift
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us)
  • Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones
  • Lots of opportunity to progress and switch it up as part of a global family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Extra time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties we know how to have a good time
  • Enhanced family leave for when youre expanding your family
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

This is a fantastic opportunity to join our friendly team within a rapidly growing brand. Get in touch to start your Sales journey


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