Current jobs related to Customer Support Representative - Basingstoke - Tech Connect Group


  • Basingstoke, Hampshire, United Kingdom Sheridan Maine South Full time

    Customer Service RepresentativeSheridan Maine South is seeking a highly organized and professional Customer Service Representative to join their team in Hampshire. As the first point of contact for customer inquiries, you will be responsible for providing exceptional service and support to customers via phone, email, and live chat.Key Responsibilities:Handle...


  • Basingstoke, Hampshire, United Kingdom Sheridan Maine South Full time

    Customer Service RepresentativeSheridan Maine South is seeking a highly organized and professional Customer Service Representative to join their team in Hampshire. As the first point of contact for customer inquiries, you will be responsible for providing exceptional service and support to customers via phone, email, and live chat.Key Responsibilities:Handle...


  • Basingstoke, Hampshire, United Kingdom ITSS Recruitment Full time

    Job Summary:As a Customer Service Representative at ITSS Recruitment, you will be at the forefront of our mission to provide exceptional after-sales support. You will handle customer queries related to energy usage, billing, and tariffs, ensuring our customers feel confident and supported.Key Responsibilities:Deliver excellent after-sales support through...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service Opportunity with Vistry GroupWe are seeking a skilled Customer Service Representative to join our team within the Vistry Services Division. As a key member of our team, you will play a vital role in improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Respond to customer...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service Opportunity with Vistry GroupWe are seeking a skilled Customer Service Representative to join our team within the Vistry Services Division. As a key member of our team, you will play a vital role in improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Respond to customer...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    Customer Service RepresentativeAt Diligenta, we're dedicated to delivering exceptional customer service to customers on behalf of well-known brands. As a Customer Service Representative, you'll play a vital role in ensuring a seamless experience for our customers during the moments that matter. You'll join a people and technology-driven business, taking...


  • Basingstoke, Hampshire, United Kingdom Randstad Construction & Property Full time

    Job Title: Customer Service RepresentativePay: £14 per hourDuration: Temporary 3 monthsHours: Monday - Friday 8:30am - 6pmLocation: BasingstokeMain Duties:Provide exceptional customer service and support to clients and colleagues.Assist with reception and administrative tasks as required.Work collaboratively as part of a team to achieve goals and...


  • Basingstoke, United Kingdom bioMérieux Full time

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...


  • Basingstoke, United Kingdom bioMérieux sa Full time

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...


  • Basingstoke, Hampshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their banking needs.Key ResponsibilitiesProvide excellent customer service and support to...


  • Basingstoke, United Kingdom Vistry Group Full time

    We are seeking a Customer Service Representative to improve the way our Division deals with incoming customer enquiries and deliver greater customer satisfaction by responding in a timely and efficient manner.As a Sales Support Specialist, you will support the Sales Consultants by booking viewing appointments and delivering excellent customer service.Key...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and non-disclosure agreements as necessaryEnter and process orders,...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and non-disclosure agreements as necessaryEnter and process orders,...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service OpportunityWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer experiences and improving the way we handle incoming customer enquiries.Key Responsibilities:Respond to customer enquiries in...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service OpportunityWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer experiences and improving the way we handle incoming customer enquiries.Key Responsibilities:Respond to customer enquiries in...


  • Basingstoke, United Kingdom Diligenta Full time

    **Customer Service Representative** Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Winterthur Way, Basingstoke, RG21 6SZ** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or providing...


  • Basingstoke, United Kingdom RSG PLC Full time

    **Customer Service Representative** Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Winterthur Way, Basingstoke, RG21 6SZ** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the ‘best...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyYou will be working with an exceptional client in Basingstoke, who are seeking to hire an experienced and talented Customer Service Representative.Your new role. You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which has...

Customer Support Representative

2 months ago


Basingstoke, United Kingdom Tech Connect Group Full time

On behalf of our customer, a world leading aerospace component distributor, we are currently recruiting a Customer Support Representative to join their team in Basingstoke. Reporting to the Assistant General Manager, the Customer Support Representative will have the ability to adapt quickly into a new fast paced environment, work on their own initiative, be self-motivated and reliable.


Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Experience & Skills

  • Conversant with Microsoft Office
  • Excellent communication and telephone skills required
  • Awareness of multi-currency processes (GBP and $)
  • Keen Eye for detail and high level of accuracy at all times is required
  • High level of numeracy and literacy
  • Able to use own initiative, training tools and company procedures
  • Ability to learn in-house software systems
  • Knowledge of export compliance and logistics would be advantageous, although training will be given
  • Ability to work within a small team under pressure and as an individual

Duties & Responsibilities

  • Designated Account responsibility, dealing directly with our Manufacturing partner
  • Quote and Data entry
  • Manual Order entry, Order Processing & Order acknowledgements
  • In-house communication with New York, Sales Managers and Product Managers
  • Setup of new customer accounts, processing Application Forms, End User Statements
  • Running weekly systems reports and performing updates to Sales Orders where necessary
  • Management of weekly Order Books and Shipping reports from Manufacturers (within the UK)
  • Responsible for promoting excellent customer satisfaction at all times