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Venue and IT Systems Co-ordinator

4 months ago

London, United Kingdom St Ethelburga's Centre for Reconciliation and Peace Full time

Introduction to the role


Considering making an application for this job Check all the details in this job description, and then click on Apply.

This role has the potential to be split into 2 separate part-time roles (IT systems support, plus venue coordinator.)  If you are interested in one or other of these but not the combined role, please do get in touch for further information.

We have an exciting opportunity for a versatile tech professional to join our team as a venue and IT Systems Coordinator. You will play a pivotal role managing our IT infrastructure, maintaining and improving our booking system, establishing cybersecurity policies, and managing and working with the backend of our website. A deep understanding of programming, cloud-based infrastructures, and cybersecurity best practices is critical for this role. 

You will also be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of the role will necessitate availability outside of standard business hours, ensuring our events run smoothly and effectively. Your skills will extend to operating sound desks, lighting setups, and demonstrating a proactive approach to problem-solving in a live event context.

Interpersonal skills and problem-solving skills will be paramount, as you will be collaborating closely with different segments of the events team, ensuring seamless communication and coordination. Your ability to articulate complex technical concepts in an accessible manner will be highly valued by your colleagues.

Your role will also  involve contributing to supporting the venue team, requiring a versatile approach and a readiness to adapt to various operational needs, and be the ‘go-to’ person for venue-related issues. This is an opportunity for someone who not only excels in the technical domain but also thrives in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you

Salary and working hours: 

  • £30,000  
  • Full time, including out-of-hours event support

Location: On site, St Ethelburga’s Centre, City of London

Please note: Unfortunately we cannot sponsor visas for this role

Responsibilities

As the Venue and IT systems coordinator,  you will be responsible for:

  • Booking system maintenance and improvements: Ensuring the booking system remains in good condition and evolves to meet changing needs.
  • IT management: Administering the entire cloud-based IT infrastructure, including technically onboarding and offboarding new team members, managing cloud-based backups, managing organisation-owned devices, ensuring the security of systems, trouble-shooting issues as they arise,  and managing email accounts.
  • Website management: Overseeing the operation, maintenance, and improvement of our website. Liaising with contractors when needed.
  • Tech support for events: Providing technical support for webinars and in-person events, including sound and lighting setup and safe storage, and ensuring a seamless experience for participants. This will involve working outside of regular business hours on occasion.
  • Contributing to venue management: A key member of the venue hire business, including client tech support, trouble-shooting, setup, clear up and viewings. 
  • Cybersecurity leadership: Continuing to establish robust cybersecurity policies and procedures to enhance the organisation's digital resilience.
  • Knowledge management champion: Championing the use of Slite, the AI knowledge base we use. Ensuring its use becomes embedded in team culture.

Is this you?

Required

  • You have audio technology experience and understanding (mixing desks, connector types and uses, signal flow and gain staging etc)
  • You are a strong logical thinker and love solving complex problems
  • You have demonstrable experience with a programming language
  • You have demonstrable experience with HTML and CSS
  • You have managed business IT infrastructure using Azure, including autopilot deployment, endpoint management (compliance policies, configuration profiles, security configuration etc), and Office365 administration
  • You have automated complex workflows for another organisation
  • You have experience implementing cybersecurity best practices in an organisation
  • You are able to upgrade PC hardware
  • You have the ability to clearly explain cybersecurity principles and their importance to others without technical language
  • You enjoy team collaboration and demonstrate strong interpersonal skills to coordinate and deliver technical aspects of events
  • You stay up to date on the latest developments in technology, and cybersecurity standards
  • You have an active interest in AI

Desirable

  • You have experience with Make.com (Integromat) and Pipedream
  • You have experience with bookings systems and CRMs
  • You have implemented Cyber Essentials Plus for another organisation

About Us

“Bridging divides, loving Earth”

St Ethelburga’s work sits at the intersection of climate and peace. We believe there can be no peace on Earth unless we also realise peace with Earth.

St Ethelburga’s is a ‘maker of peacemakers.’ We offer events, training, leadership programmes and multimedia content which equip and inspire people to become peacemakers in their own contexts. Our project areas include community reconciliation, refugee inclusion, radical resilience, viewpoint diversity, and spiritual ecology.

We offer the opportunity to work with a kind team in a beautiful and dynamic environment. If you are a tech-savvy professional with programming experience, a passion for IT management and a desire to contribute to a meaningful cause, we would love to hear from you

To apply: 

Please address your application to the Co-Director, Tarot Couzyn, with a CV and a covering letter saying why you would like the job, and how your experience is relevant to this role. tarot@stethelburgas.org

Closing date: Fri 26th May 2024.