Administrator

3 days ago


Chippenham, United Kingdom Peak Technologies Full time
On-Site: Unit 1, Bumpers Way
Bumpers Farm Industrial Estate
Chippenham, Wiltshire
SN14 6LH United Kingdom

JOB SUMMARY & SCOPE:We are seeking a versatile Administrative Assistant to provide essential support across multiple business functions, including purchasing, customer service, and general operations. This role is critical in ensuring smooth administrative processes for the business, with close collaboration with our sales, operations, and finance teams.As part of the role, you will process customer orders, vendor purchase orders, and manage associated responsibilities in line with established procedures. You will also act as a first point of contact for queries and provide high-quality administrative support to the team.You’ll need to have great attention to detail, and have a great skillset in general administration and following processes. We’re open to full-time or part-time hours. The position is hybrid with circa 3 days per week in our Chippenham office. You don’t necessarily have to have the experience in sales or order processing specifically, if you are a skilled administrator who is keen to learn then you’ll fit right in. 
KEY ACCOUNTABILITIES
  • Order Processing: Review and process customer orders and vendor purchase orders within agreed timelines.
  • Returns Management: Manage, raise, and track Return Authorisations (RET) for customers and vendor returns (VRA).
  • Communication: Build and maintain regular communication with key vendors and customer contacts.
  • Documentation: Assist with the creation of commercial invoices, export documentation, and liaise with Supply Chain as needed.
  • Order Book Management: Support the management of open Sales and Purchase Order Books, including preparation for and participation in relevant meetings.
  • Query Resolution: Handle and resolve internal and external queries related to orders and fulfillment.
  • Status Updates: Communicate order status changes or delays to relevant individuals or teams.
  • Portal Administration: Provide administrative support for major partner and vendor portals.
  • Coordination: Liaise with Operations and Technical Services to prioritize order delivery involving technical or on-site services.
  • Account Management: Set up new customer delivery accounts and update existing information as required.
  • Reporting: Prepare and distribute monthly and ad-hoc reports related to sales and purchasing activities.
  • Feedback Communication: Relay feedback or challenges from customers, partners, or internal stakeholders to the appropriate teams.
  • Continuous Learning: Maintain a strong understanding of core products and services related to your role.
  • Ad-Hoc Duties: Perform other administrative tasks as required to support the smooth running of the business.

EDUCATION + EXPERIENCE + KEY TRAITS
  • Educated to GCSE level or equivalent (minimum of 5).
  • Prior experience in an administrative role, particularly in purchasing, order processing, or customer service, is advantageous.
  • Proficient in Microsoft Office Suite, with strong Excel skills.
  • Experience with NetSuite and/or Salesforce is beneficial but not essential.
  • Ability to manage, prioritize, and complete tasks within demanding deadlines.
  • Strong organizational skills with excellent attention to detail.
  • Self-motivated, accountable, and adaptable to change.
  • Effective time management and interpersonal skills.
  • Flexible, with a willingness to take on new responsibilities as needed.

TYPICAL PERFORMANCE TARGETS
  • DRIVEN: Ability to work to demanding delivery deadlines and operate against Key Performance Indicators
  • CUSTOMER FOCUS: Builds and develops effective working relationships with the wider team
  • INNOVATIVE: Effectively and efficiently gathers data to make informed decisions
  • COLLABORATION: Actively contribute to team efforts and the overall success of the business.

LANGUAGE SKILLSPrimary language used in daily operations is English. 
SUPERVISIONRole does not involve management of employees. DECISION MAKING + REASONINGAble to take accountability and responsibility for business target delivery and decision making.
WORKING RELATIONSHIPS
  • Administrative Teams
  • Sales and Finance Teams
  • Customers and Vendors
  • Internal Teams Across the Business

Peak Technologies Commitment to Employee  We are committed to promoting a safe and inclusive environment. It is the actions of all parties, Peak Technologies and its employees, that ensure we are all treated equally during our time in the business. 
All employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Each person shares responsibility for achieving safe working conditions. You must take care of your own health and safety and that of others, observe applicable safety rules and follow instructions for the safe use of equipment

About Peak Technologies:

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.


  • Administrator

    2 months ago


    Chippenham, United Kingdom CV-Library Full time

    Administrator Working for a very friendly, professional and successful established business in Chippenham (Free Parking Outside the Office, as on industrial estate), you will be responsible for dealing with general administration in a busy office. The business is involved with aspects of TRAINING. Within this varied position, you will be providing support...

  • Administrator

    6 months ago


    Chippenham, United Kingdom Enable recruitment Full time

    **Basic salary £24,000 per annum**: - **Additional quarterly bonus of £500**: - **Annual salary & commission increases** We are working with a highly successful Tech company, that are the largest of their kind in the UK. They’re looking for a Sales Support Executive to join their Chippenham office and provide administration support to the sales team....

  • Administrator

    6 months ago


    Chippenham, United Kingdom Ferns Surfacing Full time

    Due to successful continued growth we have vacancies for Administrators a to provide support for for our Tier 1 client Openreach in the Bristol, Wiltshire and Dorset region, based in our Chippenham depot. You will need to have a positive attitude, be self-motivated, conscientious and willing to contribute your ideas. In return we offer a competitive salary...

  • HR Administrator

    6 months ago


    Chippenham, United Kingdom Medvivo Full time

    We have an exciting opportunity for a well organised and efficient administrator to join our team as a HR Administrator on a permanent, 22.5hr/ week basis (with potential for the role to become full time). Whether you have previous experience of working within a HR setting or are looking for a new opportunity within a new sector, we would love to hear from...

  • Sales Administrator

    6 months ago


    Chippenham, United Kingdom Enable Sales Recruitment Full time

    **Basic salary £24,000 per annum**: - **Additional quarterly bonus of £500**: - **Hybrid Working** We are working with a highly successful Tech company, that are the largest of their kind in the UK. They’re looking for a Sales Administrator to join their Chippenham office and provide administration support to the sales team. If you’ve got some...

  • Sales Administrator

    6 months ago


    Chippenham, United Kingdom Enable recruitment Full time

    **Basic salary £24,000 per annum**: - **Additional quarterly bonus of £500**: - **Annual salary & commission increases** We are working with a highly successful Tech company, that are the largest of their kind in the UK. They’re looking for a Sales Administrator to join their Chippenham office and provide administration support to the sales team. If...


  • Chippenham, United Kingdom DAA Transport Full time

    **Administration Assistant** **Job description** DAA Transport are looking for an Administration Assistant to join our busy depot in Chippenham at an exciting time for the company. As the company grows, this role also has the potential to develop further for the right person. **The Role**: - To carry out general administration duties: processing...


  • Chippenham, United Kingdom Stonegate Farmers Ltd Full time

    **Role: Administrator - Transport Department** **Salary**: up to £25,000 **Location**:Lacock, Wiltshire **Working Hours**:10.00am - 18.00pm (Monday - Friday) Stonegate Farmers are seeking an Administrator to join our busy Transport Department based at our facility in Lacock, Wiltshire. As our Transport Administrator you will provide support to...

  • Finance Administrator

    6 months ago


    Chippenham, United Kingdom Engage Technical Solutions Full time

    Job Description: **Finance Administrator - Chippenham, Wiltshire** Engage Technical Solutions is currently recruiting for a permanent full-time Financial Administrator to join our Finance team. Engage is a growing technical consultancy company based in Chippenham that delivers projects to Defence and Energy sector clients. The Financial Administrator will...

  • HR Administrator

    6 months ago


    Chippenham, United Kingdom Trapeze Group Limited Full time

    Job Summary: The HR Administrator sits within the Human Resources Team, reporting to the HR Manager. As HR Administrator your role will include providing HR administrative support to the HR team and wider business’ through producing accurate reports and letters ahead of regular deadlines and on demand/ad hoc basis. This role is 30 hours per week, the...

  • Sales Administrator

    6 months ago


    Chippenham, United Kingdom Enable recruitment Full time

    **Basic salary up to £24,000**: - **Additional quarterly bonuses**: - **Free parking and hybrid working** We are working with a highly successful Tech company, that are the largest of their kind in the UK. They’re on the look for a Sales Administrator to join their growing team. Ideally, you will have experience in a similar role, or within Customer...


  • Chippenham, Wiltshire, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced Operations Management Administrator to join our team at Wiltshire Health and Care. As an Administration Supervisor, you will provide administrative support to our team of administrators, ensuring the smooth operation of our services.You will have a proven track record of working in a customer-focused environment,...


  • Chippenham, United Kingdom Gi Group Full time

    Job Title: Safeguarding Administrator Location: Hybrid (Home and Office based either in Chippenham or Devizes) Hourly Pay Rate: £11.44 to £11.75 dependent on experience Hours: 37.5 hours per week (Monday to Friday) Length of the contract: Initially 1 Month (to be reviewed month by month rolling) Gi Group are now seeking to appoint an experienced...


  • Chippenham, United Kingdom CV-Library Full time

    Job Title: Safeguarding Administrator Location: Hybrid (Home and Office based either in Chippenham or Devizes) Hourly Pay Rate: £11.44 to £11.75 dependent on experience Hours: 37.5 hours per week (Monday to Friday) Length of the contract: Initially 1 Month (to be reviewed month by month rolling) Gi Group are now seeking to appoint an...


  • Chippenham, Wiltshire, United Kingdom Midsomer Norton Primary Full time

    We are seeking a Residential Assistant Administrator to join our dynamic team, providing essential administrative support to ensure the smooth operation of our residential academy.This role involves handling a variety of administrative tasks, including word processing, data entry, and maintaining accurate records.Process administrative paperwork, such as...

  • Project Administrator

    8 months ago


    Chippenham, United Kingdom Beck & Pollitzer Full time

    **Company Description**: - Beck & Pollitzer is the world’s leading provider of industrial installation and machine relocation services. We deliver an unrivalled range of services to all clients, both locally and internationally. - We are passionate about our customers and the work we do for them. Therefore, we pride ourselves in consistently delivering...

  • Repairs Administrator

    6 months ago


    Chippenham, United Kingdom Executive Jet Support Ltd Full time

    **Repairs Administrator, Executive Jet Support Ltd, Chippenham** **Full time 9.00am - 5.30pm Mon-Fri £23k+** **A bit about us** Executive Jet Support Ltd is a world leading provider of commercial aircraft, engines and air-frame components to almost 200 operators in over 40 countries across the globe. We aim to develop long-term relationships and build...


  • Chippenham, United Kingdom Gi Group Full time

    Job Title: Safeguarding AdministratorLocation: Hybrid (Home and Office based either in Chippenham or Devizes)Hourly Pay Rate: £11.44 to £11.75 dependent on experienceHours: 37.5 hours per week (Monday to Friday)Length of the contract: Initially 1 Month (to be reviewed month by month rolling)Gi Group are now seeking to appoint an experienced Safeguarding...


  • Chippenham, United Kingdom Manucomm Recruitment Ltd Full time

    TechnIcal Administrator £up to 30,000 Day based Monday to Friday  Commutable from Trowbridge, Frome, Chippenham, Devizes, Swindon and surrounding areas  Are you a dedicated professional with a passion for the food  industry? An exciting role awaits as a Technical Administrator close to Trowbridge, offering a competitive salary of up to £30,000. This...

  • Sales Administrator

    4 weeks ago


    Chippenham, United Kingdom CV-Library Full time

    Morgan McKinley is working with our Chippenham based client to recruit a Sales Administrator. The responsibilities of this position include: Review and process customer and vendor orders within agreed timelines. Manage and track returns for customers and vendors, including necessary authorisations. Establish and maintain effective communication with key...