Current jobs related to IT Service Desk Manager - Newcastle upon Tyne - Circle Group

  • Head of Service Desk

    4 months ago


    Newcastle upon Tyne, United Kingdom Nomad Digital Full time

    **Overview** We are currently recruiting a Head of Service Desk for our fast-paced, innovative Operations and Maintenance division. As the Head of Service Desk you will be responsible for managing the Central Service Desk team including any third-party support organisations who act as an outsourced function. You will lead the Regional Team Leaders and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parker Shaw Full time

    Job Title: Service Desk AnalystWe are seeking a skilled Service Desk Analyst to join our team at Parker Shaw. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a high level of customer satisfaction.Key Responsibilities:Provide technical support to customers via phone, email,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parker Shaw Full time

    Job Title: Service Desk AnalystWe are seeking a skilled Service Desk Analyst to join our team at Parker Shaw. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a high level of customer satisfaction.Key Responsibilities:Provide technical support to customers via phone, email,...


  • Newcastle upon Tyne, United Kingdom Norton Rose Fulbright Full time

    Practice Group / Department: IT Regional - Service Desk Management - Newcastle **Job Description**: We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our...


  • Newcastle upon Tyne, United Kingdom Norton Rose Fulbright Full time

    Practice Group / Department: IT Regional - Service Desk Management - Newcastle **Job Description**: We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed Technology Full time

    IT Service Desk AnalystReed Technology is seeking an experienced IT Service Desk Analyst to join their team on a 3-month assignment.This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email, and ServiceNow ticketing system.You will have a background of working within a busy IT Service Desk environment and be...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed Technology Full time

    IT Service Desk AnalystReed Technology is seeking an experienced IT Service Desk Analyst to join their team on a 3-month assignment.This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email, and ServiceNow ticketing system.You will have a background of working within a busy IT Service Desk environment and be...

  • Service Desk Analyst

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Reed Full time

    IT Service Desk AnalystNewcastle3 Month Contract £130-£150 Per Day - INSIDE IR35 One of my clients’ is looking for an experienced IT Service Desk Analyst to join their team on a 3 month assignment. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. You will have a...

  • Service Desk Analyst

    4 months ago


    Newcastle upon Tyne, United Kingdom Reed Full time

    IT First Line Service Desk AnalystLocation: NewcastleSalary: £24000 4 on 4 off shift after 6 monthsType: Permanent/Fulltime Our client is one of the UK’s leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools...

  • Service Desk Analyst

    18 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Triumph Consultants Ltd Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Triumph Consultants Ltd. As a Service Desk Analyst, you will be the primary point of contact for all users, providing first and second-line IT support for a diverse range of devices and systems.Key Responsibilities:Provide exceptional customer service and...

  • Service Desk Analyst

    16 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Triumph Consultants Ltd Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Triumph Consultants Ltd. As a Service Desk Analyst, you will be the primary point of contact for all users, providing first and second-line IT support for a diverse range of devices and systems.Key Responsibilities:Provide exceptional customer service and...

  • Service Desk Analyst

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria University Full time

    About the RoleThe Norman Service Desk is a dynamic team of IT analysts who provide exceptional customer care and technical support to staff and students. As a Service Desk Analyst, you will be the first point of contact for customers, resolving issues and providing solutions in a timely and professional manner.Key Responsibilities:Provide first-line support...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and motivated IT Service Desk Specialist to join our team. As the saying goes, no two days will be the same, but overall, you'll be doing but not limited to:Providing High-Quality Customer Service: Using non-technical language to reduce misunderstandings and deliver exceptional support to our customers.Managing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and motivated IT Service Desk Specialist to join our team. As the saying goes, no two days will be the same, but overall, you'll be doing but not limited to:Providing High-Quality Customer Service: Using non-technical language to reduce misunderstandings and deliver exceptional support to our customers.Managing...

  • Service Desk Analyst

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at the NHS Business Services Authority. As a Service Desk Analyst, you will be responsible for providing first and second-line support to our employees, ensuring that service levels and targets are achieved, and meeting customer satisfaction and continuous...

  • Service Desk Analyst

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at the NHS Business Services Authority. As a Service Desk Analyst, you will be responsible for providing first and second-line support to our employees, ensuring that service levels and targets are achieved, and meeting customer satisfaction and continuous...

  • Service Desk Analyst

    15 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom J & C Associates Ltd Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at J & C Associates Ltd. As a Service Desk Analyst, you will be the first point of contact for all users operating on the Official platform, providing first and second-line support for all IT-related issues.Main Responsibilities:Provide first and second-line...

  • Service Desk Analyst

    17 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom J & C Associates Ltd Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at J & C Associates Ltd. As a Service Desk Analyst, you will be the first point of contact for all users operating on the Official platform, providing first and second-line support for all IT-related issues.Main Responsibilities:Provide first and second-line...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed Full time

    IT Service Desk Analyst OpportunityWe are seeking an experienced IT Service Desk Analyst to join our client's team on a 3-month assignment.This role will involve working on the 1st line Service Desk team, providing initial support via telephone, email, and ServiceNow ticketing system.The ideal candidate will have a background of working within a busy IT...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed Full time

    IT Service Desk Analyst OpportunityWe are seeking an experienced IT Service Desk Analyst to join our client's team on a 3-month assignment.This role will involve working on the 1st line Service Desk team, providing initial support via telephone, email, and ServiceNow ticketing system.The ideal candidate will have a background of working within a busy IT...

IT Service Desk Manager

3 months ago


Newcastle upon Tyne, United Kingdom Circle Group Full time

IT Service Desk Manager - Newcastle

IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company.

You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to move into a manager role. You should also have experience in managing IT processes, IT assets, and IT workflows...