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IT Service Desk Support Specialist
2 months ago
We are seeking an experienced IT Service Desk Analyst to join our client's team on a 3-month assignment.
This role will involve working on the 1st line Service Desk team, providing initial support via telephone, email, and ServiceNow ticketing system.
The ideal candidate will have a background of working within a busy IT Service Desk environment and be comfortable in providing support to all levels of end users.
Key responsibilities will include:
- IT Service Call Management
- Remote service
- Active directory Administration
- Understanding of TCP/IP, DHCP, and DNS
- IOS and android device setup and support
- Microsoft Office 2010 and above
- Printer Support
- Fundamental desktop and troubleshooting
Requirements:
• IT Service Call Management
• Remote service
• Active directory Administration
• Understanding of TCP/IP, DHCP, and DNS
• IOS and android device setup and support
• Microsoft Office 2010 and above
• Printer Support
• Fundamental desktop and troubleshooting
The Next Steps:
If you are interested in this opportunity, please submit your updated CV for consideration. Our client is looking to interview candidates over the next week, with a start date set immediately afterwards.
