Solutions Engineering Manager

About Lineview:

Lineview is a leading provider of performance monitoring and optimization software for the manufacturing industry. We specialize in delivering real-time solutions that help manufacturers increase efficiency, reduce downtime, and optimize their production processes.

Position Overview:

We are seeking an experienced Manager of Solutions Engineering to lead and grow our global solutions engineering team while also playing an active role in the field as a Solutions Engineer. This individual will balance the responsibilities of managing the team with working directly on customer-facing projects, providing technical expertise, and ensuring successful solution sales. The ideal candidate will have a strong background in solutions sales, managerial experience, and a deep understanding of the manufacturing industry.

Key Responsibilities:

• Team Leadership: Lead and manage the global Solutions Engineering team, providing guidance, mentorship, and performance evaluations.
• Team Growth: Recruit, onboard and mentor new Solutions Engineers to the team as the company scales.
• Solution Sales: Actively engage in customer projects, working with Account Executives in the sales cycle and owning the technical and value discovery and validation aspects of the sales process.
• Sales Support: Collaborate with sales teams to identify client needs, participate in technical presentations and demonstrations, and develop value focused solutions.
• Customer Engagement: Work closely with customers to understand their challenges, architect solutions, and ensure Lineview solutions will meet their business objectives.
• Technical Escalation: Serve as a technical and value escalation point, working both with the team and directly with clients as needed.
• Collaboration: Work with product management and development teams to influence product features and enhancements based on customer feedback and field experience.
• Continuous Improvement: Drive improvements within the solutions engineering function, optimizing both team performance and technical delivery in the field.

Required Qualifications:

• Minimum 5 years of experience in Solutions Engineering, ideally in a technical B2B SaaS environment.
• Previous managerial experience, leading a team of technical professionals.
• Proven success in working directly with clients to design and implement tailored technical solutions based on value.
• Experience working with or selling to the manufacturing industry, with a strong understanding of manufacturing processes and technologies.
• Strong project management skills with the ability to manage multiple priorities, balancing leadership responsibilities with direct customer engagement.
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Familiarity with manufacturing software systems is highly advantageous.
• Proficient in English; additional languages are a plus.

Preferred Qualifications:

• Experience with performance monitoring or optimization solutions in manufacturing.
• Background in systems integration or solution architecture.
• Knowledge of lean manufacturing principles and methodologies.

Location & Travel:

• This role is based in the UK, with the flexibility for remote or hybrid work.
• Travel will be required to meet with clients, attend conferences, or visit the global team, as well as to engage directly with customer projects.

Why Join Lineview?

• Take on a leadership role with the opportunity to stay hands-on in the field, directly impacting customer success.
• Collaborate with a dynamic team of experts in the manufacturing technology space.
• Competitive salary and benefits package, along with opportunities for career advancement and professional growth.