Solutions Engineering Manager

2 weeks ago


Blackwell UK, Bromsgrove, United Kingdom Lineview Full time

About Lineview:

Lineview is a leading provider of performance monitoring and optimization software for the manufacturing industry. We specialize in delivering real-time solutions that help manufacturers increase efficiency, reduce downtime, and optimize their production processes.


Position Overview:

We are seeking an experienced Manager of Solutions Engineering to lead and grow our global solutions engineering team while also playing an active role in the field as a Solutions Engineer. This individual will balance the responsibilities of managing the team with working directly on customer-facing projects, providing technical expertise, and ensuring successful solution sales. The ideal candidate will have a strong background in solutions sales, managerial experience, and a deep understanding of the manufacturing industry.


Key Responsibilities:

  • Team Leadership: Lead and manage the global Solutions Engineering team, providing guidance, mentorship, and performance evaluations.
  • Team Growth: Recruit, onboard and mentor new Solutions Engineers to the team as the company scales.
  • Solution Sales: Actively engage in customer projects, working with Account Executives in the sales cycle and owning the technical and value discovery and validation aspects of the sales process.
  • Sales Support: Collaborate with sales teams to identify client needs, participate in technical presentations and demonstrations, and develop value focused solutions.
  • Customer Engagement: Work closely with customers to understand their challenges, architect solutions, and ensure Lineview solutions will meet their business objectives.
  • Technical Escalation: Serve as a technical and value escalation point, working both with the team and directly with clients as needed.
  • Collaboration: Work with product management and development teams to influence product features and enhancements based on customer feedback and field experience.
  • Continuous Improvement: Drive improvements within the solutions engineering function, optimizing both team performance and technical delivery in the field.


Required Qualifications:

  • Minimum 5 years of experience in Solutions Engineering, ideally in a technical B2B SaaS environment.
  • Previous managerial experience, leading a team of technical professionals.
  • Proven success in working directly with clients to design and implement tailored technical solutions based on value.
  • Experience working with or selling to the manufacturing industry, with a strong understanding of manufacturing processes and technologies.
  • Strong project management skills with the ability to manage multiple priorities, balancing leadership responsibilities with direct customer engagement.
  • Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
  • Familiarity with manufacturing software systems is highly advantageous.
  • Proficient in English; additional languages are a plus.


Preferred Qualifications:

  • Experience with performance monitoring or optimization solutions in manufacturing.
  • Background in systems integration or solution architecture.
  • Knowledge of lean manufacturing principles and methodologies.


Location & Travel:

  • This role is based in the UK, with the flexibility for remote or hybrid work.
  • Travel will be required to meet with clients, attend conferences, or visit the global team, as well as to engage directly with customer projects.


Why Join Lineview?

  • Take on a leadership role with the opportunity to stay hands-on in the field, directly impacting customer success.
  • Collaborate with a dynamic team of experts in the manufacturing technology space.
  • Competitive salary and benefits package, along with opportunities for career advancement and professional growth.



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