Product Portfolio Operations Associate
6 days ago
DescriptionAs an Associate in the Employee Experience (EX) Virtual Agent team you will work closely with the Product Portfolio Operations Director and a team of product and product operations managers to support the development and operation of automated systems that ingest employee feedback and performance data. Your work will help promote meaningful outcomes and continuous improvement for the JPMC Assistant ensuring it evolves and improves with each interaction. Were seeking a proactive detail-oriented team member who is eager to learn contribute and grow in a fast-paced environment. You will collaborate with diverse partners across the firm support daily operations and help maintain critical infrastructure for our AI-powered employee assistant.Job ResponsibilitiesSupport the development and maintenance of automated systems for labeling triaging and fine-tuning interaction data to optimize the JPMC Assistant.Assist in preparing daily incident reports and real-time scorecards to provide visibility into system health and performance.Help deliver actionable usage analytics and self-service triage tools for product and support teams.Monitor conversations for compliance escalating potential deviations from firm risk and control standards.Contribute to a culture of data-driven decision-making and continuous improvement within the team.Collaborate with the product director and team to help communicate and execute the vision for the OE.Take a hands-on approachactively participating in team tasks and supporting operational initiatives.Required Qualifications Capabilities and SkillsExperience or equivalent expertise in product management (technical or data focused) data operations operations automation analytics or data science.Experience supporting operational effectiveness and portfolio management initiatives.Ability to work effectively in multidisciplinary teams and contribute to cross-functional collaboration.Strong problem-solving skills and ability to adapt in fast-paced ambiguous environments.Excellent communication and relationship-building skills with the ability to engage stakeholders at various levels.Self-starter mentality with a willingness to roll up sleeves and contribute to team goals.Strong organizational skills and attention to detail.Preferred Skills:Technical proficiency in data analytics automation or system monitoring tools is preferred.Exposure to building or operating automated systems or platforms is a plus.Required Experience:IC Key Skills Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms Employment Type : Full-Time Experience: years Vacancy: 1
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Bournemouth, United Kingdom JPMorganChase Full timeDescriptionThe Employee Experience Virtual Agent team is building a dedicated operations tower to build scale and run the Operational Engine (OE) for the JPMC Assistant. The OE is an automated oversight platform driving continuous improvement and real-time observability for our agentic AI employee assistant. This is a high-impact high-visibility role within...
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Product Portfolio Operations Manager
2 weeks ago
Bournemouth BH DA, United Kingdom JPMorganChase Full time £60,000 - £100,000 per yearJOB DESCRIPTIONThe Employee Experience Virtual Agent team is building a dedicated operations tower to build, scale, and run the Operational Engine (OE) for the JPMC Assistant. The OE is an automated oversight platform driving continuous improvement and real-time observability for our agentic AI employee assistant. This is a high-impact, high-visibility role...
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Senior Product Delivery Associate
1 week ago
Bournemouth, United Kingdom JPMorganChase Full time**JOB DESCRIPTION** Join us in a dynamic environment where your expertise in product delivery will be at the forefront of innovation. As a Senior Product Delivery Associate, you will play a pivotal role in transforming visions into market-ready products. This opportunity allows you to navigate complex challenges and support change initiatives, marking a...
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Product Delivery Associate
6 days ago
Bournemouth, United Kingdom JPMorganChase Full time**JOB DESCRIPTION** Are you ready to make a significant impact at JP Morgan? Join our dynamic Work Data Product & Solutions team, where your contributions will drive data-driven decision-making and strategic capabilities. As a Product Delivery Associate, you'll play a crucial role in enabling seamless workspace and service reservations for employees....
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Client Operations Senior Associate
6 days ago
Bournemouth, United Kingdom JPMorganChase Full timeDescriptionJoin our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers a unique opportunity to enhance your leadership skills while driving impactful solutions for our clients. As part of our team youll experience career growth and mobility supported by a culture that values collaboration and...
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Product Delivery Associate
1 week ago
Bournemouth, United Kingdom JPMorganChase Full time**JOB DESCRIPTION** Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in the Product Delivery Team, you enable the release of products...
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Agent Studio Product Associate
6 days ago
Bournemouth, United Kingdom JPMorganChase Full timeDescriptionAs an Agent Studio Product Associate within the JPMC Assistant team you will be the go-to subject matter expert for the third-party developer platform for building deploying and managing AI agents that automate business processes across JPMorgan Chase. This platform is a low-code environment for developers and business users to create intelligent...
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Bournemouth, United Kingdom JPMorganChase Full timeJob DescriptionJoin us as we transform Human Resources into a product-driven organization focused on delivering personalized, impactful experiences. You'll be part of a team that values innovation, continuous improvement, and collaboration. Here, your ideas help shape products that our customers love and that drive business success. We offer opportunities...
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Product Associate
3 days ago
Bournemouth, United Kingdom JPMorganChase Full timeJob DescriptionJob DescriptionJoin us as we transform Human Resources into a product-driven organization focused on delivering personalized, impactful experiences. You’ll be part of a team that values innovation, continuous improvement, and collaboration. Here, your ideas help shape products that our customers love and that drive business success. We offer...
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Product Intake and Delivery Associate
2 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** As Product Intake and delivery Associate in the Transformation, Design and Delivery team, you will be responsible for supporting the key existing products and new product offerings, such as Embedded Finance and Mobility Payment solutions. You will be focused on the simplifying and standardizing operational services, enhancing client...
