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Customer Solutions Agent
4 weeks ago
- Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
- 37.5 hours per week (Mon-Thu Shifts across 8am – 8pm, Fri 9am – 5pm & 1 in 3 Sat 8am – 2pm)
- 28 days holidays (increasing to 31 days after 5 years)
- Pension (5% employee and minimum 4% employer contributions)
- Life Assurance (3 x annual salary)
- Free medical, dental and optical healthcare cash plan
- Manage a pipeline of both inbound and outbound calls to resolve customer queries.
- Create strong and trustworthy relationships with customers.
- Navigate and update relevant systems with customer information.
- Work to achieve set KPIs, ensuring these are met on a weekly basis.
- Ensure adherence to company policies and procedures.
- Driven and Confident individual, willing to learn new skills.
- Strong Customer Service experience.
- Experience working to meet set KPIs.
- Available for Monday-Friday and occasional Saturday Shifts.
- Strong Computer Skills
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Customer Solutions Agent
2 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full time**Collections Agent** **Kilmarnock based office with Hybrid working model** (3 days in office and 2 days at home) **Salary of £23,500 per annum plus bonus opportunities up to £350 per month** **Monday to Thursday between the hours 8am - 8pm - Friday 9am - 5.30pm (every 3rd Saturday 8am - 2pm)** **Start date May 2024!!** In this role you will be...
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Customer Solution Specialist
2 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Contact Centre Monthly Full time £22,000Join Our Clients Team as a Customer Solutions Agent in Kilmarnock Unlock an exciting opportunity in debt management with comprehensive training and genuine prospects for building a fulfilling career with a forward-thinking employer. Role Overview: As a Customer Solutions Agent, you'll be at the forefront of our mission, handling inbound calls from...
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Customer Solution Specialist
6 days ago
Kilmarnock, United Kingdom CCA Recruitment Full timeJoin Our Clients Team as a Customer Solutions Agent in Kilmarnock! Unlock an exciting opportunity in debt management with comprehensive training and genuine prospects for building a fulfilling career with a forward-thinking employer. Role Overview: As a Customer Solutions Agent, you'll be at the forefront of our mission, handling inbound calls from...
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Customer Support Agent
3 weeks ago
Kilmarnock, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Support Agent** Pertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems,...
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Customer Support Agent
2 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full timeJob Description:Customer Support AgentPertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident...
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Customer Support Agent
3 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full timeLooking to embark on a fulfilling career journey? Look no further! CCA Recruitment presents an incredible opportunity to join a renowned debt recovery company as a Customer Support Agent.Picture yourself in a role where every day brings new challenges and opportunities for growth. As a valued member of our team, you'll enjoy full-time positions with a...
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Customer Support Agent
3 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full timeLooking to embark on a fulfilling career journey? Look no further! CCA Recruitment presents an incredible opportunity to join a renowned debt recovery company as a Customer Support Agent.Picture yourself in a role where every day brings new challenges and opportunities for growth. As a valued member of our team, you'll enjoy full-time positions with a...
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Customer Solutions Agent
3 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full time**Kilmarnock based office with Hybrid working model** **Salary of £22,000 per annum plus bonus opportunities up to £350 per month** **Monday to Friday between the hours 8am - 8pm (every 3rd Saturday 8am - 2pm)** **Start date 15th January 2024!!** In this role you will be responsible for taking calls from customers who are in financial difficulty and...
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Customer Solutions Agent
4 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service Advisor Kilmarnock Hybird Working £23,500 plus Bonus and Benefits! Starting in July!! Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive...
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Customer Support Agent
3 days ago
Kilmarnock, United Kingdom CCA Recruitment Group Full timeLooking to embark on a fulfilling career journey? Look no further! CCA Recruitment presents an incredible opportunity to join a renowned debt recovery company as a Customer Support Agent.Picture yourself in a role where every day brings new challenges and opportunities for growth. As a valued member of our team, you'll enjoy full-time positions with a...
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Customer Solutions Agent
4 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service Advisor KilmarnockHybird Working£23,500 plus Bonus and Benefits!Starting in July!!Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive...
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Customer Solutions Agent
4 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service AdvisorKilmarnockHybird Working£23,500 plus Bonus and Benefits!Starting in July!!Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company....
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Customer Solutions Agent
3 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service AdvisorKilmarnockHybird Working£23,500 plus Bonus and Benefits!Starting in July Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams click apply for full job details
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Customer Solutions Agent
4 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service AdvisorKilmarnockHybird Working£23,500 plus Bonus and Benefits!Starting in July!!Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company....
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Customer Solutions Agent
4 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service AdvisorKilmarnockHybird Working£23,500 plus Bonus and Benefits!Starting in July!!Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company....
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Customer Solutions Agent
3 weeks ago
Kilmarnock, United Kingdom Pertemps Glasgow Full timeCustomer Service AdvisorLearn more about the general tasks related to this opportunity below, as well as required skills.KilmarnockHybird Working£23,500 plus Bonus and Benefits!Starting in July!!Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking...
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Customer Service and Collections Agent
3 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full time**Position**: - Customer Service and Collections Agent **Location**: - Kilmarnock - **Hybrid** 3 days office and 2 days at home **Salary**: - £22,000 **Bonus **- Up to £300 bonus monthly **Hours**: - Monday - Friday between 8am - 8-8pm (every 3rd Saturday 8am - 2pm) **Start Date** - 15th May 2023 CCA Recruitment are delighted to be working with a...
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Customer Support Team Agent
4 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full time**Customer Support Team Agents** CCA Recruitment have an amazing job opportunity to work for well-known debt recovery company, who are looking for customer support team agents. This role is based in the Kilmarnock area of Ayrshire with amazing transport links nearby. Shifts: Monday to Friday between the hours of 8am - 6pm working 35 hours per week. Great...
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Customer Support Team Agent
4 weeks ago
Kilmarnock, United Kingdom CCA Recruitment Group Full time**Customer Support Team Agents** CCA Recruitment have an amazing job opportunity to work for well-known debt recovery company, who are looking for customer support team agents. This role is based in the Kilmarnock area of Ayrshire with amazing transport links nearby. Shifts: Monday to Friday between the hours of 8am - 6pm working 35 hours per week. Great...
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Customer Support Agent
2 months ago
Kilmarnock, United Kingdom CCA Recruitment Group Full timeLooking to embark on a fulfilling career journey? Look no further! CCA Recruitment presents an incredible opportunity to join a renowned debt recovery company as a Customer Support Agent.Picture yourself in a role where every day brings new challenges and opportunities for growth. As a valued member of our team, you'll enjoy full-time positions with a...