Customer Support Agent
7 months ago
**Job Description**:
**Customer Support Agent**
Pertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams.
We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone.
- £22,000 + Strong Benefits Package- Shift Patterns- Permanent PositionKey
**Responsibilities**:
- Manage a pipeline of both inbound and outbound calls to resolve customer queries.- Create strong and trustworthy relationships with customers.- Navigate and update relevant systems with customer information.- Work to achieve set KPIs, ensuring these are met on a weekly basis.- Ensure adherence to company policies and procedures.Skills and Experience
- Driven and Confident individual, willing to learn new skills.- Strong Customer Service experience.- Experience working to meet set KPIs.- Available for Monday-Friday and occasional Saturday Shifts.- Strong Computer Skills
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