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Customer Service and Collections Agent
3 weeks ago
**Position**:
- Customer Service and Collections Agent
**Location**:
- Kilmarnock - **Hybrid** 3 days office and 2 days at home
**Salary**:
- £22,000
**Bonus **- Up to £300 bonus monthly
**Hours**:
- Monday - Friday between 8am - 8-8pm (every 3rd Saturday 8am - 2pm)
**Start Date** - 15th May 2023
CCA Recruitment are delighted to be working with a global brand, well established in the Kilmarnock area. They have recently moved into amazing new premises and are keen to expand their fantastic team
**Responsibilities**:
- Provide customers with solutions to their financial difficulties.
- Take ownership of customer accounts
- Excellent negotiation skills and empathy required.
- Dealing with vulnerable customers
- No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business._
- Disclaimer_
- CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database_
**Job Types**: Full-time, Permanent
**Salary**: From £22,000.00 per year
**Benefits**:
- Canteen
- Casual dress
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Signing bonus
Work Location: In person
Reference ID: CCA1536
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