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Claims and Complaints Advisor

2 months ago

SouthendonSea, United Kingdom Reed Full time

I am looking for a candidate with a strong background in customer service and complaints handling, along with excellent communication skills and a positive attitude. This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering top-notch customer service. This role is based near to Shoeburyness, Essex and offering a selection of excellent benefits.

Here’s a summary of the key requirements and responsibilities for the role:

Responsibilities:

  • Providing a high level of customer service
  • Handling complaints and problem-solving
  • Liaising with insurance providers
  • Managing claims and renewals
  • Addressing customer queries over the phone

Required Skills and Attributes:

  • Excellent communication skills (both verbal and written)
  • Positive and enthusiastic attitude
  • Hardworking, dedicated, and motivated to deliver exceptional service
  • Confidence on the telephone
  • Proficiency in Microsoft Word and Excel
  • Strong customer service ethos

If you are interested to learn more abut this incredible opportunity, please reach out to Alex in the Southend office. I’m looking forward to hearing from you.