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Customer Support Executive

3 months ago

High Wycombe, United Kingdom EW Recruitment Limited Full time

Job title: Customer Support Executive

Salary: Up to £26k

Location: Stokenchurch

My client looking for a Sales Support Executive to join their team, the ideal candidate will be one who has previous experience working in a similar role or be keen to learn. My client is a lovely company, so looking for someone who wants to be part of team and is full of character.

Duties:

  • Monitor and manage the main mailbox
  • Promptly responding to customer inquiries, order requests
  • Process customer orders accurately and efficiently
  • Raising inbound customer quote requests
  • Raising orders
  • Setting up new customer accounts
  • Adding new customers to our onboarding journey.
  • Processing all inbound sample requests
  • Managing customer merchandising requests on our Sales Support pipeline
  • Track and monitor the status of customer deliveries

Attributes:

  • Good written and verbal skills
  • Great attention to detail
  • Computer literate