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Silver Planet Group is seeking a highly motivated and organized Automotive Customer Support Executive to join our team. As a key member of our customer services team, you will be responsible for providing exceptional customer service and support to our clients in the automotive industry.
Key Responsibilities:- Customer Service: Respond to customer inquiries and resolve issues in a professional and timely manner.
- Order Processing: Process customer orders and manage stock levels to ensure efficient and accurate delivery.
- Inventory Management: Monitor and maintain accurate inventory levels to prevent stockouts and overstocking.
- Reporting: Generate and provide regular reports to management on customer interactions and sales performance.
- Team Collaboration: Work closely with cross-functional teams to ensure seamless customer service and support.
- Education: A-C GCSE Maths and English.
- Skills: Excellent communication and interpersonal skills, strong attention to detail, and ability to multitask.
- Experience: Previous customer service and/or administrative experience, preferably in the automotive industry.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Collaborative Environment: A dynamic and collaborative work environment.
