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Spanish Customer Operations Executive

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Bucks and Berks Recruitment Full time
About the Role

We are seeking a highly skilled Spanish speaking Customer Operations Executive to join our team at Bucks and Berks Recruitment. As a key member of our Customer Operations Team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Order Management: Record and progress orders received from clients, ensuring timely and accurate processing.
  • Customer Communication: Respond to customer inquiries and resolve issues in a professional and efficient manner.
  • Logistics Coordination: Work closely with logistics partners to ensure on-time delivery of products to customers.
  • Product Knowledge: Understand the nature of our products and prioritize workload accordingly.
  • Quality Assurance: Ensure high-quality service delivery and maintain attention to detail.
Requirements
  • Language Skills: Fluency in Spanish and excellent communication skills.
  • Time Management: Ability to work within tight deadlines and prioritize tasks effectively.
  • Technical Skills: Proficiency in Microsoft Office, including Excel.
  • Problem-Solving: Bright and enthusiastic with the ability to solve problems and think critically.
About Us

Bucks and Berks Recruitment is an equal opportunities employer committed to diversity and inclusion. We strive to create a workplace that values and respects all employees, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.