Head of EMEA Production Management

1 week ago

London, United Kingdom State Street Corporation Full time
Head of EMEA Production Management/ARO Back Office is a critical role at State Street, responsible for reliability of platforms supporting the bank's flagship businesses. The dual hatted role also involves leading all EMEA Production Management functions across application, infrastructure, client technical support, service availability management and recovery management.
This is a leadership role, with geographically dispersed matrix organization. As a the head of function, this role entails facing off to both internal stakeholders, across business operations, technology and risk functions, and external including clients and regulators.
Role requires extensive collaboration across IT departments/Business Units, Internal and External Risk and Audit teams and keeping the platform highly reliable amidst high change in the environment.

Responsibilities include
  • Full ownership of business systems technical operations including stability and day to day operations of the platforms
  • Face off to Executive stakeholders and externally to regulatory bodies and clients
  • Grow SRE practices and function and help transform Production Management
  • Become a trusted partner with GTS functions and help fast track modernization journey, while increasing system reliability for business and clients
  • Instill continuous improvement and automation in team's fabric to reduce effort and risk, while increasing business satisfaction
  • Pro-active identification of systems risks and compliance deficiencies , and prompt remediation
  • This person would also have an additional responsibility as the head of EMEA Production Management. As the senior leader in region, this role would oversee the Production management functions and face off to Risk, regulatory, audit, technology and business teams in region.
Qualifications
Minimum Qualification and Experience:
  • A minimum of bachelor's degree, preferably in Computer Science, Information Systems or any branch of Science, Engineering or Technology
  • A Minimum 15 years of IT experience with hands-on experience in technology support/SRE functions
  • Strong knowledge of Regulatory requirements, Industry frameworks and best practices such as ITIL V4, COBIT, FFIEC, NIST, etc
  • Knowledge of SDLC / Engineering processes and methodologies
  • Proven experience in IT Service Management, including but not limited to Change Management, Incident and Problem management.
  • Strong communication and inter-personal skills
  • Experience in leading a geographically distributed and diverse team
  • Ability to work under pressure and deliver on tight schedules
  • Familiarity with tools like ServiceNow, Cutover, Jira, etc. preferred
  • Prior experience in handling risk and regulatory remediations will be a plus

Are you the right candidate? Yes
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.

State Street's Speak Up Line

  • Head of EMEA Product Strategy

    1 month ago

    London, Greater London, United Kingdom undisclosed Full time

    About the RoleWe are seeking an experienced Head of EMEA Product Strategy to lead our product development efforts in the region. As a key member of our EMEA team, you will be responsible for setting the product strategy and roadmap, partnering closely with our EMEA CRO and collaborating with cross-functional teams to bring products to market.Key...

  • EMEA Presales Project Manager

    13 hours ago

    London, Greater London, United Kingdom VIVOTEK EMEA Full time

    Job Title: EMEA Presales Project ManagerLocation: UK, Hybrid (short term work-from-home, mid-term hybrid)Estimated Salary: £65,000 - £85,000 per annumCompany OverviewVIVOTEK Inc. is a global leader in IP surveillance solutions, committed to providing intelligent security, control, and management solutions to end-users worldwide.Job ResponsibilitiesAs an...

  • Presales Engineer EMEA

    12 hours ago

    London, Greater London, United Kingdom VIVOTEK EMEA Full time

    Key ResponsibilitiesAs a Presales Engineer, you will work closely with our EMEA sales team and act as a bridge between HQ technical persons and customers.You will assist in integrating our products into 3rd party partner systems, provide technical trainings targeted at distributors' engineers and system integrators, and develop sales kits for latest products...

  • Head of EMEA Account Management

    2 days ago

    London, United Kingdom Fitch Group, Inc. Full time

    Managing Director, Head of EMEA Account ManagementRequisition ID: 47426Business Unit: Fitch SolutionsCategory: Business Development & SalesLocation: London, GBFitch Solutions is currently seeking a Head of EMEA Account Management, a critical and influential leadership position within our commercial organization. This global role, based out of London office,...

  • Head of Data Sales

    3 weeks ago

    London, Greater London, United Kingdom Digital Ad-network Full time

    Job Title: Head of Data Sales - EMEAWe are seeking a highly skilled and experienced professional to lead the sales of our data products across EMEA.

  • Head of Marketing, EMEA

    4 weeks ago

    London, United Kingdom Dimensional Fund Advisors Ltd Full time

    Head of Marketing, EMEA The Head of Marketing, EMEA is responsible for developing and delivering a marketing strategy for Dimensional’s EMEA business that connects the firm’s global initiatives to meet the needs of the local business.  The role serves as a marketing consultant to the EMEA business and leads the London-based marketing team with a focus...

  • Head of Marketing, EMEA

    2 weeks ago

    London, UK, United Kingdom Dimensional Fund Advisors Ltd Full time

    Head of Marketing, EMEA The Head of Marketing, EMEA is responsible for developing and delivering a marketing strategy for Dimensional’s EMEA business that connects the firm’s global initiatives to meet the needs of the local business. The role serves as a marketing consultant to the EMEA business and leads the London-based marketing team with a focus on...

  • Head of Account Management

    6 months ago

    London, United Kingdom Duco Full time

    **About Us** Duco is making waves! Financial institutions in the digital economy succeed or fail based on their ability to deal with complex data across their operations quickly and efficiently. Many of the world’s leading Financial Services companies trust Duco with the management and automation of their complex, mission-critical data. Duco brings...

  • Head of Compliance Emea

    8 months ago

    London, United Kingdom OFX Full time

    Company Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...

  • Head of Data Transformation Emea

    6 months ago

    London, United Kingdom Combined Insurance Full time

    **Head of Data Transformation EMEA** Chubb is the world’s largest publicly traded P&C insurance company and a leading commercial lines insurer in the United States. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and...

  • Head of EMEA Product Marketing

    3 months ago

    London, United Kingdom NCAA (National Collegiate Athletic Association) Full time

    Newton, Head of Marketing and Product (Managing Director) Newton is a global investment management firm owned by BNY Mellon, with offices in London, New York, Boston, San Francisco, and Tokyo. It provides investment services to institutional clients, including US and global pension funds, sovereign wealth funds, central banks, endowments, foundations,...

  • Head of EMEA Product Marketing

    4 days ago

    London, United Kingdom NCAA (National Collegiate Athletic Association) Full time

    Newton, Head of Marketing and Product (Managing Director) Newton is a global investment management firm owned by BNY Mellon, with offices in London, New York, Boston, San Francisco, and Tokyo. It provides investment services to institutional clients, including US and global pension funds, sovereign wealth funds, central banks, endowments, foundations,...

  • Head of Bakery Production

    6 months ago

    London, United Kingdom Ottolenghi - Production Kitchen Full time

    Ottolenghi is an Internationally-known family of restaurants and shops. We are looking for an experienced Head of Bakery Production for our Central Production Kitchen to elevate our already established, organsied and hard working team. Head of Bakery Production is an exciting role and is suitable for someone with experience as Head of Bakery Production in a...

  • Production Management Assistant

    1 month ago

    London, Greater London, United Kingdom The Production Guild Full time

    The Production Guild is seeking a skilled Production Management Assistant to provide support to the Production Coordinators for the EMEA Creative team. The successful candidate will deliver transmission material, assist with the operational running of the production team, and provide technical and administrative support as required.Key...

  • Senior Commercial Operations Coordinator Position in EMEA

    3 weeks ago

    London, Greater London, United Kingdom Colliers International EMEA Full time

    Colliers International EMEA is a global leader in commercial real estate services, employing over 17,000 professionals operating across 68 countries with annual revenues of $3 billion.About Colliers International EMEAWe have an enterprising culture and significant insider ownership, which enables our professionals to provide a full range of services to real...

  • Integrated Facilities Manager

    3 weeks ago

    London, Greater London, United Kingdom CBRE Enterprise EMEA Full time

    CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management services. We are currently seeking an experienced Integrated Facilities Manager to join our global account team based in London.This role involves managing multiple aspects of building operations and maintenance for various facilities,...

  • UK EMEA Project Manager

    12 hours ago

    London, Greater London, United Kingdom VIVOTEK EMEA Full time

    What You'll DoYou will be responsible for successful implementation of our projects for CCTV market in EMEA region. Sometimes you will need only to help our distributors and system integrators with technical inquires. Often you will take over complex customization specifications (including hardware and software) and manage that all involved parties have the...

  • Head of EMEA Account Management

    4 days ago

    London, United Kingdom Fitch Group Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Fitch Solutions is currently seeking a Head of EMEA Account Management , a critical and influential leadership position within our commercial organization. This global role, based out of London office, involves leading a team of account management teams...

  • Head of EMEA Account Management

    2 days ago

    London, United Kingdom Fitch Group Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Fitch Solutions is currently seeking a Head of EMEA Account Management, a critical and influential leadership position within our commercial organization. This global role, based out of London office, involves leading a team of account management teams focused on...

  • Head of Production

    6 months ago

    London, United Kingdom Edelman Full time

    Edelman is seeking a Head of Production to lead the production department across EMEA. The HOP will be the connection point for Production across the region to grow the function and create connectivity across the offices of EMEA. The person will be a well-established production leader with a truly integrated background in producing content and robust...