Current jobs related to Operations Manager - Glasgow - Creegan Talent

  • Operations Manager

    2 weeks ago

    Glasgow, United Kingdom CCL Components Ltd Full time

    About Us:CCL Components Ltd is a leading supplier of renewable energy products throughout the UK. With a commitment to driving the adoption of clean energy technologies, we provide cutting-edge products and solutions that empower businesses and individuals to reduce their carbon footprint. As we continue to grow, we are seeking an experienced and dynamic...

  • Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Operations ManagerWe are seeking an experienced Operations Manager to oversee the day-to-day activities of our engineering and technical teams. The successful candidate will be responsible for ensuring the efficient and safe operation of our assets, as well as providing exceptional customer service.About the RoleThe Operations Manager will be responsible...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom DHL International (UK) Limited Full time

    About the RoleWe are seeking an experienced Operations Manager to join our team at DHL International (UK) Limited. As an Operations Manager, you will be responsible for leading a team of Service Centre employees and managing the day-to-day operations of the Service Centre.Key ResponsibilitiesEnsure daily operational targets are met and take immediate action...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom DHL International (UK) Limited Full time

    About the RoleWe are seeking an experienced Operations Manager to join our team at DHL International (UK) Limited. As an Operations Manager, you will be responsible for managing and controlling the operations at our Service Centre level.You will have direct responsibility for a team of Service Centre employees and will be responsible for delivering the KPI...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom DHL International (UK) Limited Full time

    About the RoleWe are seeking an experienced Operations Manager to join our team at DHL International (UK) Limited. As an Operations Manager, you will be responsible for managing and controlling the operations at our Service Centre level.You will have direct responsibility for a team of Service Centre employees and will be responsible for delivering the KPI...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom DHL International (UK) Limited Full time

    About the RoleWe are seeking an experienced Operations Manager to join our team at DHL International (UK) Limited. As an Operations Manager, you will be responsible for managing and controlling the operations at our Service Centre level.You will have direct responsibility for a team of Service Centre employees and will be responsible for delivering the KPI...

  • Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom CV Technical Full time

    Operations ManagerWe are seeking a highly skilled Operations Manager to oversee the day-to-day production operations at CV Technical. As Operations Manager, you will be responsible for ensuring all products meet strict quality and safety standards, while also ensuring full compliance with Health, Safety, and Environmental (HSE) regulations.Key...

  • Operations Manager

    2 days ago

    Glasgow, Glasgow City, United Kingdom DataAnnotation Full time

    About the Role:We are seeking a highly skilled Operations Manager to join our team at Company. As a key member of our logistics department, you will be responsible for managing the day-to-day operations of our warehouse and ensuring the smooth delivery of our products to customers.Key Responsibilities:Manage warehouse operations to ensure efficient and safe...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operations team, you'll be responsible for overseeing daily activities, ensuring efficient and safe operations,...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operations team, you'll be responsible for overseeing daily activities, ensuring efficient and safe operations,...

  • Operations Manager

    2 months ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Job SummaryWe are seeking a highly skilled Operations Supervisor to join our team at Ipsum, a leading provider of specialist utility and infrastructure solutions. As an Operations Supervisor, you will play a critical role in ensuring the efficient and effective operation of our critical infrastructure, including the delivery of planned programs and reactive...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Job SummaryWe are seeking a highly skilled Operations Supervisor to join our team at Ipsum, a leading provider of specialist utility and infrastructure solutions. As an Operations Supervisor, you will play a critical role in ensuring the efficient and effective operation of our critical infrastructure, including the delivery of planned programs and reactive...

  • Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom CV TECHNICAL LTD Full time

    Job Title: Operations ManagerJob Summary:We are seeking a highly motivated Operations Manager to join our team at CV TECHNICAL LTD. As an Operations Manager, you will be responsible for overseeing the day-to-day production operations, ensuring all products meet strict quality and safety standards.Key Responsibilities:Oversee day-to-day production operations,...

  • Operations Manager

    7 days ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Operations SupervisorAt Ipsum, we're seeking a skilled Operations Supervisor to oversee the efficient delivery of customer service in our utility and infrastructure solutions. This role requires a strong focus on safety, customer satisfaction, and team management.About the RoleThe Operations Supervisor will work closely with the operational team to ensure...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CV TECHNICAL LTD Full time

    Operations/Production ManagerWe are seeking a highly motivated and experienced Operations/Production Manager to join our team at CV TECHNICAL LTD. As a key member of our Production Department, you will be responsible for overseeing day-to-day production operations, ensuring all products meet strict quality and safety standards.Key Responsibilities:Ensure...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CV TECHNICAL LTD Full time

    Operations/Production ManagerWe are seeking a highly motivated and experienced Operations/Production Manager to join our team at CV TECHNICAL LTD. As a key member of our Production Department, you will be responsible for overseeing day-to-day production operations, ensuring all products meet strict quality and safety standards.Key Responsibilities:Ensure...

  • Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Neoenergia Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to lead and develop a team to maximize output, productivity levels, and customer satisfaction in line with business goals and regulatory requirements.Key Responsibilities:Lead and develop a team to drive customer service improvements and deliver operating plan targets.Ensure...

  • Operations Manager

    2 months ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Job SummaryWe are seeking a highly skilled Operations Supervisor to join our team at Ipsum, a leading provider of specialist utility and infrastructure solutions. As an Operations Supervisor, you will play a key role in ensuring the efficient and effective operation of our critical infrastructure, including the delivery of planned programs and reactive...

  • Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operations team,...

  • Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operations team,...

Operations Manager

2 months ago

Glasgow, United Kingdom Creegan Talent Full time

Do you possess a strong passion for building relationships? Are you comfortable working in a fast-paced environment? Is outstanding customer care something that you strive for?


Onwards Answering is a leading Telephone Answering Company dedicated to providing exceptional service to our clients across a variety of sectors. Their team of professional Call Handlers ensures seamless communication for businesses of all sizes.


They are currently seeking an experienced Operations Manager to oversee our call handling operations and uphold our commitment to excellence. We are looking for the successful candidate to grow the business both operationally and strategically.


About you:


The Operations Manager will be responsible for managing a team of Call Handlers and ensuring the delivery of high-quality service to Onwards Answering clients. This role includes overseeing daily operations, service standards, and operational tasks such as scheduling, payroll management, and client relations.


The ideal candidate will demonstrate strong leadership skills, operational expertise, and a customer-centric approach. We are looking for the successful candidate to take the business forward both operationally and strategically.


What you will do:


Team Management - Lead, mentor, and motivate a team of Call Handlers to achieve performance goals. Oversee training and development programs to enhance team skills and productivity.


Service Delivery - Ensure that call handling services meet established service standards and client expectations. Monitor performance metrics and implement improvements, as necessary.


Operational Oversight - Manage all operational processes, including holiday scheduling, rotation, and payroll. Develop and maintain efficient workflows to optimize team performance.


Client Account Management Serve as the primary point of contact for client-related concerns and inquiries. Address and resolve client complaints and feedback promptly and effectively.


Performance Monitoring - Analyse operational performance data and prepare reports for management review. Identify opportunities for process enhancements and implement best practices.


Staff Management - Handle HR-related matters including recruitment, performance evaluations, and disciplinary actions. Ensure compliance with company policies and procedures.


What are we looking for:

  • Minimum of 2 years of experience in operations management or supervisory roles, preferably in a call centre or service-driven environment
  • Proven leadership skills with the ability to manage and inspire a diverse team
  • Strong problem-solving skills and the ability to handle pressure in a fast-paced environment
  • Excellent communication and interpersonal skills to effectively liaise with clients and staff
  • Demonstrate resilience in the face of evolving client needs
  • Familiarity with payroll systems and HR practices
  • Detail-oriented and highly organised with a proactive approach to work
  • Strong analytical skills to identify trends and drive decision-making
  • Customer-focused mindset with a commitment to delivering exceptional service


Benefits:

  • Competitive salary and performance bonuses
  • Comprehensive health benefits
  • Opportunities for professional development and growth
  • Positive and collaborative work environment


Application Process

To apply for this position, please submit your CV and a cover letter detailing your relevant experience to brian@creegantalent.com We look forward to hearing from you