2nd Line Support Engineer

2 weeks ago

Chester, United Kingdom 1TECH STAFFING LIMITED Full time

2nd Line Engineer - Urgently needed

Chester - Hybrid

Up to £35,000 DOE

We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.

The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will

be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues.

Key Responsibilities:

  • Provide remote technical support and, when necessary, travel to client sites to resolve complex IT issues.
  • Troubleshoot and resolve a variety of technical problems related to hardware, software, systems, networks, printers, firewalls, security, and proxies.
  • Offer expertise in core Microsoft Windows Server and desktop operating systems, Microsoft 365, Teams, and SharePoint.
  • Communicate complex technical information clearly and effectively to non-technical users.
  • Collaborate with the IT support team to ensure seamless service delivery and issue resolution.
  • Maintain detailed and accurate documentation of all support requests, troubleshooting steps, and resolutions.
  • Continuously update and enhance technical knowledge to stay current with industry developments.

Key Skills and Experience:

  • Ideally worked for an MSP or a similar fast-paced environment.
  • Good working knowledge of hardware, software, systems, networks, printers, firewalls, security, and proxies.
  • Proficiency in Microsoft Windows Server and desktop operating systems, as well as Microsoft 365, Teams, and SharePoint.
  • Excellent communication skills with the ability to translate technical jargon into user-friendly language.
  • Ability to work independently with a strong sense of initiative and also collaborate effectively as part of a team.
  • Exceptional attention to detail and strong problem-solving skills.
  • Flexibility to travel to client sites as needed.

If you have the desired skillset and looking for the next step in your career, please apply for immediate consideration. First stage interviews are taking place week commencing 19th August

  • 2nd Line Support Engineer

    4 weeks ago

    Chester, United Kingdom 1 Tech Staffing Ltd Full time

    2nd Line Engineer - Urgently needed Chester - Hybrid Up to £35,000 DOE We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for...

  • 2nd Line Support Engineer

    7 days ago

    Chester, United Kingdom 1 Tech Staffing Ltd Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You willbe responsible for providing advanced...

  • Second Line Support Engineer

    3 weeks ago

    Chester, United Kingdom 1Tech Staffing Limited Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • Second Line Support Engineer

    3 weeks ago

    Chester, United Kingdom 1Tech Staffing Limited Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • Second Line Support Engineer

    3 weeks ago

    Chester, United Kingdom 1Tech Staffing Limited Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • Second Line Support Engineer

    3 weeks ago

    Chester, United Kingdom 1Tech Staffing Limited Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • 2nd Line Technical Support Specialist

    3 days ago

    Chester, Cheshire, United Kingdom 1 Tech Staffing Ltd Full time

    Job Summary:1 Tech Staffing Ltd is seeking a skilled and motivated 2nd Line Technical Support Specialist to join our IT support team. As a key member of our team, you will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues.Key Responsibilities:Provide remote technical support and, when...

  • 2nd Line Technical Support Specialist

    4 days ago

    Chester, Cheshire, United Kingdom 1 Tech Staffing Ltd Full time

    Job Summary:1 Tech Staffing Ltd is seeking a skilled and motivated 2nd Line Technical Support Specialist to join our IT support team. As a key member of our team, you will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues.Key Responsibilities:Provide remote technical support and, when...

  • Second Line Support Engineer

    3 weeks ago

    Chester, UK, Cheshire, United Kingdom 1Tech Staffing Limited Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • Second Line Support Engineer

    3 weeks ago

    Chester, Cheshire, United Kingdom 1Tech Staffing Limited Full time €35,000

    2nd Line Engineer - Urgently needed Chester - Hybrid Up to £35,000 DOE We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • Implementation Engineer, Support Engineer

    3 weeks ago

    Chester, Cheshire, United Kingdom 1Tech Staffing Limited Full time €35,000

    2nd Line Engineer - Urgently needed Chester - Hybrid We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing advanced...

  • Senior IT Support Engineer

    1 week ago

    Chester, United Kingdom NMS Recruit Limited Full time

    Senior IT Support Engineer · Are you passionate about IT Support? · Are you a talented IT Support Engineer that specialises in Microsoft products? · Salary up to £35,000 Company Overview: I am currently assisting a well valued client of mine located in the Chester area that are seeking to add to their Technical Support Team. They are dedicated to...

  • Senior IT Support Specialist

    4 days ago

    Chester, Cheshire, United Kingdom VIQU Limited Full time

    Job DescriptionVIQU Limited is seeking a highly skilled Senior IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing expert technical support to our clients.Key Responsibilities:Provide on-site IT support to ensure smooth operation of our clients' IT systems.Maintain and troubleshoot hardware and...

  • Senior IT Support Specialist

    6 days ago

    Chester, Cheshire, United Kingdom VIQU Limited Full time

    Job DescriptionVIQU Limited is seeking a highly skilled Senior IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing expert technical support to our clients.Key Responsibilities:Provide on-site IT support to ensure smooth operation of our clients' IT systems.Maintain and troubleshoot hardware and...

  • Desktop Support Specialist

    6 days ago

    Chester, Cheshire, United Kingdom Proactive Appointments Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at Proactive Appointments Limited. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop systems.Key ResponsibilitiesProvide technical support and troubleshooting for desktop systems, including hardware and software...

  • Desktop Support Specialist

    1 day ago

    Chester, Cheshire, United Kingdom Proactive Appointments Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at Proactive Appointments Limited. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop infrastructure.Key ResponsibilitiesProvide technical support for desktop-related issues, including hardware and software...

  • Desktop Support Specialist

    1 day ago

    Chester, Cheshire, United Kingdom Proactive Appointments Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at Proactive Appointments Limited. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop infrastructure.Key ResponsibilitiesProvide technical support for desktop-related issues, including hardware and software...

  • Desktop Support Specialist

    5 days ago

    Chester, Cheshire, United Kingdom Proactive Appointments Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at Proactive Appointments Limited. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop infrastructure.Key ResponsibilitiesProvide technical support for desktop-related issues, including hardware and software...

  • Desktop Support Specialist

    5 days ago

    Chester, Cheshire, United Kingdom Proactive Appointments Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at Proactive Appointments Limited. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop infrastructure.Key ResponsibilitiesProvide technical support for desktop-related issues, including hardware and software...

  • IT Infrastructure Engineer

    6 days ago

    Chester, Cheshire, United Kingdom Proactive Appointments Full time

    Job SummaryWe are seeking a skilled Desktop Engineer to join our team at Proactive Appointments Limited. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' desktop systems.Key ResponsibilitiesProvide technical support and troubleshooting for desktop systems, including hardware and software...