Implementation Engineer, Support Engineer
3 weeks ago
2nd Line Engineer - Urgently needed Chester - Hybrid
We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.
The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues.
Provide remote technical support and, when necessary, travel to client sites to resolve complex IT issues.
Troubleshoot and resolve a variety of technical problems related to hardware, software, systems, networks, printers, firewalls, security, and proxies.
Offer expertise in core Microsoft Windows Server and desktop operating systems, Microsoft 365, Teams, and SharePoint.
Collaborate with the IT support team to ensure seamless service delivery and issue resolution.
Good working knowledge of hardware, software, systems, networks, printers, firewalls, security, and proxies.
Proficiency in Microsoft Windows Server and desktop operating systems, as well as Microsoft 365, Teams, and SharePoint.
Excellent communication skills with the ability to translate technical jargon into user-friendly language.
Flexibility to travel to client sites as needed.
If you have the desired skillset and looking for the next step in your career, please apply for immediate consideration.
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