Head of Sales

1 week ago

York, United Kingdom Inclusive Consulting Full time

Inclusive Consulting are thrilled to be partnered with MBP Surfaces in their search for a seasoned, dynamic, and well-connected Head of Sales.


MBP Surfaces is a leading manufacturer and installer of bespoke luxury worktops and tailored surface designs, supplying leading National and Independent Kitchen retailers, Developers and Commercial designers. Their fundamental ethos is a genuine desire to provide the very best, combining an innovative approach and service, with a refusal to compromise on quality. Established in 1989, MBP is recognised for their quality and expertise in utilising materials of exceptional character and crafted by skilled professionals at their York fabrication site. Built on family values, MBP Surfaces continues to invest in the best machinery and R&D to keep them as market leaders.


This is an excellent position for a proven Sales professional, who is looking for the opportunity to lead a successful sales team and collaborate with Directors to develop and execute the company’s Sales and Marketing strategy. This pivotal role is essential to driving profitable growth and ensuring the success of MBP’s business objectives.


Role Description:

Reporting directly to the Managing Director, the Head of Sales will oversee the maintenance of a robust order book and a healthy sales pipeline by securing new business opportunities and personally managing key accounts. In addition to driving their own sales performance, this role includes inspiring and empowering the Sales team to achieve their KPIs. Maintaining exceptional client relationships will be critical, achieved through effective management of both Internal and External Sales functions, as well as the direct handling of high-volume accounts. Duties will include:

  • Create sales plans and quotas in alignment with business objectives
  • Generate sales in line with the plans to increase market share
  • Utilise a strong business network to increase sales/revenue both in person and via social media channels
  • Work with the Marketing Manager to develop and deliver the marketing strategy for MBP
  • Develop and maintain good relationships with Operations team in order to better serve our customers
  • Weekly reporting on Company sales results versus target
  • Prepare Monthly commentary for inclusion in the Group Board report
  • Lead Monthly Sales Team meetings in York Head office
  • Prepare and review the annual budget for the area of responsibility
  • Utilise and develop our CRM system, with particular focus on customer visit outcomes and next steps
  • Setting KPIs for the Sales team and delivering against own targets/ company goals
  • Analyse regional market trends and discover new opportunities for growth
  • Address potential problems and suggest prompt solutions
  • Suggest new services/products and innovative sales techniques to increase customer satisfaction
  • Serve as the point of contact for stakeholders in the region


Who We’re Looking For:

The ideal candidate should have a strong understanding the stone fabrication industry and a proven track record in operating across national retailers and high-end, specialist independent retailers.

The role requires frequent travel, including overnight stays, as it involves field visits with their team, meetings at national retailers' locations, attendance at Head Office meetings and at trade shows.

The successful candidate will be able to demonstrate the following:

  • Have an excellent understanding of KBB supply chain and strong industry connections
  • Understand merchandising and marketing requirements
  • Ability to measure and analyse key performance indicators (ROI and KPIs)
  • Strong IT skills
  • Be familiar with CRM software
  • Understand the production challenges and work with the team to resolve issues
  • Has the ability to read and generate reports and market analyses
  • Excellent communication skills and strong negotiation ability
  • The ability to get on well with all levels within a team
  • Strong organisational skills with a problem-solving attitude
  • Robust listening, presentation, and decision-making skills
  • Availability to travel as needed
  • Conversant with business social media channels


On Offer:

  • Competitive salary plus Bonus
  • Company vehicle & fuel card
  • Company Laptop and phone
  • Workplace Pension Scheme
  • A friendly, open, and caring culture
  • 25 Days Holiday plus Bank Holidays
  • Generous staff discount


We are committed to providing a fair and inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please inform your consultant. Please note, while we are unable to respond to all unsuccessful applications, we are happy to keep your details on our CRM system and consider you for future opportunities.

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