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Head of Client Services

4 months ago


London, United Kingdom Lynx Recruitment Ltd Full time

Head of Client Services OpportunityLynx Recruitment is currently working with a global creative and media agency who are looking for an experienced Client Director to join their team. You will have the opportunity to work in a huge range of industries and with some of the biggest brands across the globe.In this role, you will be a trusted advisor to clients, ensure client satisfaction, optimise resourcing, and identify growth opportunities.Key responsibilities of this role include: * Lead and develop the Account Management Team to boost productivity, revenue and growth * Oversee financial processes, including budget management, invoicing, and reporting, to ensure accuracy and compliance * Foster strong client relationships through regular communication, feedback, and strategic guidance * Identify growth opportunities within existing clients and drive revenue growth * Manage a high-performing team, stepping in for agency-client relationships as neededAbout the candidate: * Must be degree-educated * 7+ years managing paid media accounts * Extensive Performance Marketing Leadership * Ability to develop media strategies, influence clients and build strong relationships