Head of Client Services
6 months ago
Our client is centralising their Administration teams due mergers and acquisitions and are keen to bring a Head of Client Services to bring together people, processes and target operating models. This business has national presence and you will be required to travel around the UK.
You will be responsible for 5 direct line managers and a total of 70 administratiors
**Role Responsibilities**:
- Responsible for overseeing the operational activities ensuring productivity, quality and customer satisfaction are adhered to
- Develop, improve and implement operational strategies
- Process improvement plans to reduce costs and increase productivity
- Manage underperformance
- Coaching and training
- Actively promoting the principles, decisions and requirements of the business
**Experience Required**:
- Similar background within a large IFA practice
- Teamwork
- Problem Solving
- Self-Management
- Leading Change
- Being results-driven
- Learning and Development
In return you will receive a generous salary and benefits package and the opportunity to join one of the leading consolidators in the UK as a Head of Client services.
Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
**Our Diversity, Equity and Inclusion Mission**
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
-
Head of Analysis
6 days ago
London, United Kingdom Head of Consulting - Sustainability Full timeDrive the sustainability transition with Sillion, a consultancy combining technical expertise, proprietary modelling tools, and stakeholder needs understanding. We provide actionable information on strategy and operations, and data, insights, and reporting for ESG requirements. Expert advice on developing and implementing comprehensive sustainability...
-
Head of Client Services
2 months ago
London,, UK, United Kingdom Ultimate Asset Full timeHead of Client Services Hybrid Working – 3 Days in the officeSalary - £70 - £80K base + performance related bonusWe are seeking an experienced and customer-centric Head of Client Services to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue. This role will be crucial in driving client...
-
Head of Client Services
2 months ago
London, United Kingdom Ultimate Asset Full timeHead of Client Services Hybrid Working – 3 Days in the officeSalary - £70 - £80K base + performance related bonusWe are seeking an experienced and customer-centric Head of Client Services to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue. This role will be crucial in driving client...
-
Head of Client Services
2 months ago
London, United Kingdom Ultimate Asset Full timeHead of Client Services Hybrid Working – 3 Days in the officeSalary - £70 - £80K base + performance related bonusWe are seeking an experienced and customer-centric Head of Client Services to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue. This role will be crucial in driving client...
-
Head of Client Services
1 month ago
London, United Kingdom Ultimate Asset Full timeJob Description Head of Client Services Hybrid Working – 3 Days in the office Salary - £70 - £80K base + performance related bonus We are seeking an experienced and customer-centric Head of Client Services to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue. This role will be crucial in...
-
Head of Client Services
2 weeks ago
London, Greater London, United Kingdom EJ Legal Full timeEJ Legal is proud to be partnering with a leading UK law firm to find a highly skilled Head of Client Services for their expanding London office.Job SummaryThis is an excellent opportunity for a seasoned professional to take on a senior leadership role and contribute to the continued success of the firm.About the FirmThe firm is a top 20 UK law firm with a...
-
Head of Community Management
6 days ago
London, United Kingdom Head of Consulting - Sustainability Full timeDrive the sustainability transition with Sillion, a consultancy combining technical expertise, proprietary modelling tools, and stakeholder needs understanding. We provide actionable information on strategy and operations, and data, insights, and reporting for ESG requirements. Expert advice on developing and implementing comprehensive sustainability...
-
Head of Analysis
4 days ago
Greater London, United Kingdom Head of Consulting - Sustainability Full timeDrive the sustainability transition with Sillion, a consultancy combining technical expertise, proprietary modelling tools, and stakeholder needs understanding. We provide actionable information on strategy and operations, and data, insights, and reporting for ESG requirements.Expert advice on developing and implementing comprehensive sustainability...
-
Head Of Building Performance
6 days ago
London, United Kingdom Head of Consulting - Sustainability Full timeSillion is a consultancy on a mission to drive the sustainability transition. Our forward-thinking advisory business combines technical expertise in sustainability, a deep focus on proprietary modelling tools, and an in-depth understanding of stakeholder needs and communication. We give management teams actionable information on strategy and operations,...
-
Head of Client Services
2 months ago
London Area, United Kingdom Ultimate Asset Full timeHead of Client Services Hybrid Working – 3 Days in the officeSalary - £70 - £80K base + performance related bonusWe are seeking an experienced and customer-centric Head of Client Services to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue. This role will be crucial in driving client...
-
Head of Client Services
2 months ago
London Area, United Kingdom Ultimate Asset Full timeHead of Client Services Hybrid Working – 3 Days in the officeSalary - £70 - £80K base + performance related bonusWe are seeking an experienced and customer-centric Head of Client Services to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue. This role will be crucial in driving client...
-
Head of Client Services
6 months ago
London, United Kingdom Evolution Talent Solutions Full timeAre you ready to lead in a thriving digital agency? We're on the lookout for a dynamic individual to take charge as our Head of Client Services. Whether you're an accomplished Account Director looking to step up or an established leader seeking a path to Managing Director, this role offers a thrilling opportunity for growth and advancement. **About Us**: As...
-
Client Services Officer
6 months ago
London, United Kingdom Client Server Full timeClient Services Officer London onsite to £55k Do you have excellent client facing communication and relationship building skills combined with a strong interest in financial markets and an academic record of achievement? You could be progressing your career as a Client Services Officer at a global eTrading company. As a Client Services Officer you'll be the...
-
Head of Client
6 months ago
London, United Kingdom Talon Outdoor Full timeDescription **ABOUT US_** At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a...
-
Head of Client Services
6 months ago
London, United Kingdom Sagen Advisory Full timeA London (UK) based venture-backed fintech business is looking to appoint a Head of Client Services. This will be a remote work opportunity. The business with global banks and money services businesses, providing market data and analytics and an FX trading and payment initiation platform. They are looking for a Head of Client Services to:establish and...
-
Head of Client Services
6 months ago
London, United Kingdom Dardan Security Full time**About us** Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. **Our mission** Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every...
-
Head of Client Services
6 months ago
London, United Kingdom EMJ Full timeEMJ is looking for a Head of Client Services, who will play a crucial role in our mission to elevate the quality of healthcare, by leading our client services team to consistently deliver high-performing projects and a world-class customer experience for our clients. **What We Offer** - Lead, mentor, and inspire a high-performing customer services team -...
-
Head of Design Strategy
3 days ago
London, United Kingdom Head Office UK Full timeHead of Design Strategy - London - Head Office UKHead Office UK London18 hours agoDescriptionWe are seeking an experienced Lead Designer to join our company at Head Office in the UK. The ideal candidate will have a strong background in luxury restaurant design and be able to lead complex projects from inception to completion, utilising their expertise to...
-
Head of Client Services
6 months ago
London, United Kingdom PGI - Protection Group International Ltd Full time**Head of Client Solutions** PGI is a global consultancy that helps organisations build digital resilience. We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities. Our vision is a world resilient to digital threats and online harm. To achieve this, we need to grow our team of talented and...
-
Head of Dementia Service
6 months ago
London, United Kingdom SweetTree Home Care Services Full time**Head of Service - Dementia** **Responsible to**: Operations Director/Registered Manager **Hours**: 37.5 per week, Mon - Fri 9am-5pm **Salary**: £45,000 - £53,000 **Our Commitment to Exceptional Care**: At SweetTree, we do not just provide care - we create meaningful connections and enhance the lives of individuals living with dementia. We believe...