Service Desk Team Lead

Service Desk Team Lead - 3 months - Central London - Inside IR35 An experienced Service Desk Team Lead/Service Desk Manager is sought for an initial 3-month contract based at our client's head office in Central London. The client is currently undergoing a period of reorganisation and require an experienced Service Desk Team Lead/Service Desk Manager to...

An established and globally renowned industry leader is seeking a proven IT Service Desk Team Lead to manage the service desk function and co-ordinate major incidents for the organisation. This is a **hybrid role** with a minimum of 3 days per week in their London (Paddington) office. In order to be suitable for this role you must have proven experience in...

**Job Advert: IT Service Desk Team Lead**: Our client, a leading company in the Banking industry, and one of the fastest growing UK Challenger Banks, are currently seeking a dedicated and experienced IT Service Desk Team Lead to join their IT department. This is an exciting opportunity to join a specialist Bank undergoing significant growth, this is a bank...

Service Desk Team Lead London/hybrid £45K + Excellent Benefits - ITIL, Windows, Active Directory, O365_ - this will be a hybrid working role. Key accountabilities: - Ensure that tickets are managed through to resolution or escalation - Ensure compliance with existing Service Desk processes, and to develop/document processes where those are missing or need...

An exciting opportunity has become available for a Service Desk Team Leader within the IT Ops department, responsible for managing the 24x7 Service Desk function and coordinating major incidents for Addison Lee. Our service desk is the single point of contact for all internal staff when they have an IT problem or a new request. As the Service Desk Team...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input. Overall, the Help Desk consists of 25...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations.Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input.Overall, the Help Desk consists of 25...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input. Overall, the Help Desk consists of 25...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input. Overall, the Help Desk consists of 25...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations.Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input.Overall, the Help Desk consists of 25...

About the JobWe are looking for a Service Desk Team Lead to join our team at Pareto FM. In this role, you will be responsible for leading our service desk team and ensuring the smooth operation of our helpdesk services.Your primary responsibility will be to monitor the facilities helpdesk email inbox, promptly logging all incoming service requests or issues,...

_ITIL, Windows, Active Directory, O365_ Key accountabilities: - Ensure that tickets are managed through to resolution or escalation - Ensure compliance with existing Service Desk processes, and to develop/document processes where those are missing or need updating. - Ensure that VIP and escalated tickets are reviewed daily, that all other work-in-progress...

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations.Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input.Overall, the Help Desk consists of 25...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations.Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input.Overall, the Help Desk consists of 25...

A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk engineers and encouraging team input. Overall, the Help Desk consists of 25...

**What you'll be doing...** To provide oversight, day to day support, co-ordination and appropriate distribution of the incoming workload and ongoing work-in progress of the IT Service Desk. - Ensure that tickets are managed through to resolution or escalation by the team or passed to other resolver groups. - Ensure compliance with existing Service Desk...

Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an...

Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an...