Pension Account Manager

3 weeks ago


Milton Keynes, United Kingdom Brevere Group Full time

About the RoleWe’re partnering with a leading financial services organisation seeking an experienced Pension Account Manager to oversee the administration and service delivery for a dedicated portfolio of pension clients.This is a hands-on leadership role where you’ll manage a team of customer support associates, ensure regulatory compliance, and deliver high-quality service across all pension schemes under your remit.What You’ll Be DoingTaking full ownership of the day-to-day administration for your pension accounts, ensuring accuracy and delivery within agreed SLAs.Managing daily property and investment runs, along with other operational workflows.Conducting quality assurance checks and supporting other teams to maintain exceptional service standards.Producing weekly and monthly management information (MI) and reporting to senior leadership.Supporting new projects, business improvements, and cost-containment initiatives.Identifying risks, documenting issues, and working closely with the Service Manager to mitigate exposure.Building strong relationships with internal teams and external pension clients.Owning your personal development and meeting the company’s Training & Competence requirements.About YouExperience in pension administration, account manageme...



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