The Logistics Partnership LLP | Customer Services Advisor
2 days ago
Customer Service Advisor Office based, Felixstowe, Suffolk
Full-time, Long term Temporary position, Monday to Friday, 0800-1700
£12.02 Per hour, PAYE
Immediate start
Were seeking an experienced Logistics Customer Service Advisor to be part of a dynamic and growing company in the Freight industry. This will be working with a multi-award winning company and the UKs largest provider of their sector. We are looking for an individual who is passionate about customer service and can thrive in a fast-paced environment.
Role:
- Acting as the first point of contact for customer matters, providing a high standard of customer service.
- Effective communication between customers, colleagues and other offices.
- Assist, analyze and effectively communicate solutions to customers.
- Receive and process bookings within an agreed timescale.
- Manage the day-to-day activities of the customer and advising where necessary.
- Communicating via multiple methods, such as Telephone and email.
- Undertake any other appropriate tasks as deemed necessary.
Requirements:
- Able to communicate effectively via Telephone and email
- Willingness to learn new systems and undertake training
- Previous experience in a Freight/Logistics/Shippingcustomer service, office based environment
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