Claims Controller

2 months ago


London, United Kingdom Claims Recruitment Services Full time

Claims Controller (Operations)

London

Negotiable Salary + Excellent Benefits

We are currently recruiting for a Claims Controller (Operations) on behalf of our client, a very well established and highly regarded Lloyd's syndicate.

The key purpose of the role is to assist with and support the management and implementation of a global claims control framework, as well as supporting claims governance and compliance, ensuring adherence to global regulatory and legislative standards.

Key Responsibilities

  • Supporting the implementation of the group claims strategy, in order to enable delivery of overall business targets and performance against KPIs.
  • Contributing to and advising on planned developments and changes in relation to the qualitative delivery of claims performance for the business and their clients / customers.
  • Investigating and resolving technical and operational issues, utilising your understanding of operational, financial, and claims data attributes and practices, across all lines of business.
  • Identifying and investigating claims operational issues in order to minimise the company’s liability and enhancing regulatory / financial performance.
  • Managing and supporting engagement with multiple stakeholders to help resolve of issues and implement initiatives.
  • Supporting the development of relationships with external suppliers, third parties, the group claims team, underwriters and operations (amongst others).
  • Mitigating and managing regulatory, commercial, and operational risks.
  • Acting as a referral point for members of the group claims function on controls, processes, quality assurance, audit, and due diligence.
  • Supporting the global claims function in the development and delivery of service excellence via the management and delivery of - Governance & Controls; Claims Control Framework (incl. SOX controls); Quality Assurance and Audit; Thematic Reviews.

Key Requirements

  • Extensive and relevant knowledge of the demands of an operationally focused role in a highly regulated environment, including experience and a deep understanding of claims, conduct, fair value, and complaints.
  • Extensive experience of working with and supporting multiple lines of business across geographies with differing regulatory and legislative standards.
  • An understanding of technical claims handling and the operational claims process.
  • Experience and a proven track record of risk management and performance improvement via preventative and proactive controls and processes.
  • In-depth experience of working in a Claims environment within a specialized/complex Claims area.
  • Strong investigation and negotiation skills.

Keywords: Claims Controller; Claims Operations; Claims Ops; London Market; Lloyd's Market; Lloyd's Syndicate

We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk


  • Claims Governance

    3 months ago


    London, United Kingdom Claims Recruitment Services Full time

    **Claims Governance & Controls Officer (12 Month FTC)** **London** **Negotiable Salary + Excellent Benefits** Claims Recruitment Services is proud to bring this excellent job opportunity to the market with our client, a leading Lloyd’s Syndicate which prides itself on its truly global capability, enviable reputation, training, work/life balance, and...

  • Claims Controller

    4 weeks ago


    London, United Kingdom Robert Walters Direct Sourcing EMEA Full time

    Claims ControllerBe one of the first applicants, read the complete overview of the role below, then send your application for consideration.Salary: Competitive and based on experienceLocation: London (Hybrid working)Keywords: Claims, Controller, Operations, Regulatory Compliance, Risk ManagementOur client is seeking a highly skilled Claims Controller to join...

  • Claims Controller

    1 month ago


    London, United Kingdom Robert Walters Direct Sourcing EMEA Full time

    Claims ControllerSalary: Competitive and based on experienceLocation: London (Hybrid working)Keywords: Claims, Controller, Operations, Regulatory Compliance, Risk ManagementOur client is seeking a highly skilled Claims Controller to join their dynamic team in London. This role offers an exciting opportunity to contribute to and support the management and...


  • London, United Kingdom Claims Recruitment Services Full time

    Senior Claims Data Specialist London Negotiable Salary + Excellent Benefits Role Summary Gathering objective claims data and subjective non-data inputs for use by the Claims Leadership Team in evaluating the portfolio, driving outcome improvements, and engaging with relevant stakeholders to influence the direction of the business. Key Responsibilities ...

  • Claims Controller

    4 weeks ago


    London, United Kingdom Robert Walters Direct Sourcing EMEA Full time

    Claims ControllerSalary: Competitive and based on experienceLocation: London (Hybrid working)Our client is seeking a highly skilled Claims Controller to join their dynamic team in London click apply for full job details

  • Data Scientist

    2 months ago


    London, United Kingdom Claims Recruitment Services Full time

    Data Scientist - Claims London Negotiable Salary + Excellent Benefits Claims Recruitment Services is proud to bring this excellent job opportunity to the market with our client, a leading Lloyd’s Syndicate, Insurer & Reinsurer which prides itself on its truly global capability, enviable reputation, training, work/life balance, and career progression...

  • TPA Team Leader

    2 months ago


    London, United Kingdom Claims Recruitment Services Full time

    TPA Team Leader / EL/PL Claims Adjuster London Negotiable Salary + Excellent Benefits We are currently recruiting for a TPA Team Leader / Claims Adjuster on behalf of our client, a highly regarded insurance organisation based in the City, with an excellent reputation in the market. Reporting into the Head of UK Claims, the successful candidate will manage a...


  • London, United Kingdom AmTrust International Full time

    AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1500 people in 14 countries. We are excited to share that we are now looking for an Claims Quality controller to join our team. Working closely with the...

  • Claims

    3 months ago


    London, United Kingdom Miller Full time

    We have an exciting new claims opportunity within our Facultative Reinsurance claims team. As a leading specialist (re)insurance broking partnership, Miller is a recognised leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland, our network has increased to more than 900 colleagues. We...

  • Credit Controller

    3 months ago


    London, United Kingdom GetAgent Full time

    GetAgent is the first port of call when looking to sell your home. Where buyers go to Rightmove, sellers go to GetAgent. Best known as the estate agent comparison site, we help 20,000 homeowners per month find the best estate agent. With a friendly team of over 70 people based in beautiful offices in Old Street we are backed by some of the industry’s...

  • Claims Handler

    3 months ago


    London, United Kingdom Emerald Group Full time

    As a claims handler within the relevant claims team, ensure syndicate claims are handled to high standards and in line with Lloyd’s Principles, internal Claims Handling Guidelines and compliance. **Ref: 26917**: - ** Location**: London - ** Category**: Claims - ** Type**: Permanent **Overview**: Key duties (including, but not limited to): - Manage...


  • London, United Kingdom Hiscox Full time

    Job Type: Fixed Term Build a brilliant future with Hiscox The Role This is an exciting opportunity to support the maintenance and growth of the London Market Claims team as a best-in-class claims function. This is a 12 month fixed term contract covering maternity leave. The Opportunity Key Responsibilities - Design and Implementation of a robust...


  • London, United Kingdom Hiscox Full time

    Job Type: Fixed Term Build a brilliant future with Hiscox The Role This is a 12 months Fixed Term Contract position covering maternity leave and is an exciting opportunity to support the maintenance and growth of the London Market Claims team as a best-in-class claims function. The Opportunity Key Responsibilities - Design and Implementation of a robust...

  • Claims Specialist

    3 weeks ago


    London, Greater London, United Kingdom Robert Walters Direct Sourcing EMEA Full time

    Claims ControllerSalary: Competitive and based on experienceLocation: London (Hybrid working)Position Overview:Our client, a leading organization in the financial services sector, is in search of a proficient Claims Controller to enhance their operational capabilities in London. The ideal candidate will possess a robust understanding of claims management and...

  • Claims

    3 months ago


    London, United Kingdom Miller Insurance Services Full time

    As a leading specialist (re)insurance broking partnership, Miller is a recognised leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland, our network has increased to more than 900 colleagues. We always act with integrity, make principled decisions, and give clients clear, honest and unbiased...

  • Head of Counter Fraud

    3 months ago


    London, United Kingdom Claims Recruitment Services Full time

    **Head of Counter Fraud** **London** We are proud to exclusively partner with an exciting, growing and dynamic motor insurer to recruit a Head of Counter Fraud, helping the company to provide an effective deterrent against external insurance fraud, and taking a zero tolerance approach. There is a highly attractive salary, bonus and benefits on offer with...


  • London, Greater London, United Kingdom Claims Recruitment Services Full time

    Senior Operations AnalystWe are seeking a highly skilled Senior Operations Analyst to join our team in a dynamic and challenging work environment. As a Senior Operations Analyst, you will play a critical role in providing analytical support to our Operations Manager, Claims Manager, and Active Underwriters.Key Responsibilities:Assist in the monitoring and...

  • Operations Analyst

    2 days ago


    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Senior Operations AnalystWe are seeking a highly skilled Senior Operations Analyst to join our team in a dynamic and challenging work environment. As a Senior Operations Analyst, you will play a critical role in providing analytical support to our Operations Manager, Claims Manager, and Active Underwriters.Key Responsibilities:Assist in the monitoring and...

  • Claims QA Apprentice

    3 months ago


    London, United Kingdom Munich Re Services Full time

    Claims QA Apprentice **Company** Munich Re Services **Location** London, United Kingdom **Job Purpose**: The Great Lakes Claims Apprencticeship will be an 18 month placement within the Claims Operations Team in London. This will be an opportunity for an apprentice to embed themselves into the Claims Department and obtain knowledge and skills, whilst...


  • London, Greater London, United Kingdom Robert Walters Direct Sourcing EMEA Full time

    Claims ControllerSalary: Competitive and based on experienceLocation: London (Hybrid working)Our client, Robert Walters Direct Sourcing EMEA, is in search of a proficient Claims Controller to become a vital part of their innovative team in London. This role is pivotal in overseeing the claims process, ensuring accuracy and efficiency throughout.Key...