Claims Handler

5 months ago


London, United Kingdom Emerald Group Full time

As a claims handler within the relevant claims team, ensure syndicate claims are handled to high standards and in line with Lloyd’s Principles, internal Claims Handling Guidelines and compliance.

**Ref: 26917**:

- ** Location**: London
- ** Category**: Claims
- ** Type**: Permanent

**Overview**:
Key duties (including, but not limited to):

- Manage allocated claims to provide satisfactory conclusions for all interested parties, with a view to minimising the claims lifecycle and static claims
- Support and implementation of PMAL claims philosophy which is to deliver a consistent and high-quality service and ensure all claims are assessed in a fair and prompt manner in compliance the Lloyds standards, and their internal standards, regarding ECF turnaround times
- Support production of internal and external reports and operation of controls (aged report, static report, purge report, diary etc.)
- Contribute to profitability by ensuring that claims are handled appropriately, subrogation opportunities are maximised, and expenses are properly controlled.
- Ensure significant developments and/or new complex claims with potential get reported to the Claims Manager as soon as practicable for inclusion on the weekly report to Senior Management

**Experience required**:

- Significant experience in handling London Market Claims in the Financial Lines and Casualty
- Excellent communication, presentation and negotiation skills
- Ability to adapt in a fast-changing environment, quickly identifying and solving problems
- Knowledge of the Microsoft Office suite and other claims related software (e.g., Sequel and Trax)
- Good team working ethic with excellent customer service approach

**Consultant**:
**Jade Parsons**:
**Senior Consultant | Insurance**:
T: +44 (0)203 867 9842


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