Operational Excellence

Who we are

Reinvigoration Group is the first choice for Operational Excellence. We help continuous improvement and operations leaders to shape, scale, certify and sustain Operational Excellence by providing expert guidance, assets, learning, and hands-on transformation support, enabling them to enhance and accelerate the impact they make on their organisation.

Our Group is comprised of three companies:

1. Reinvigoration – The trusted delivery partner for achieving Operational Excellence, providing expert guidance, learning and hands-on transformation support to organisations for every step of their Operational Excellence journey.
2. OpX – a technology company that accelerates Operational Excellence adoption across businesses of all sizes, creating lasting impact through its ground-breaking OpEx SaaS platform.
3. Lean Competency System (LCS) – The world’s leading improvement qualifications and community that empowers organisations and individuals with qualifications that inspire excellence and measurable success.

We are delighted that Reinvigoration Group is ranked 25th UK Best Workplace (Small Organisation), a UK Best Workplace in Consulting & Professional Services, Best Workplaces for Wellbeing and Best Workplaces for Development alongside being certified as a Great Place to Work for 2024. We're incredibly proud of the culture we have created where every colleague lives and breathes our values and behaviours.

Find out more about life at Reinvigoration here

The role

Reinvigoration is the trusted delivery partner for achieving Operational Excellence, providing expert guidance, learning and hands-on transformation support to organisations for every step of their Operational Excellence journey.

Our Consulting team helps our clients to transform their operations and supports them to solve specific challenges. We have deep-rooted expertise in operations management, improvement and transformation. Through our experience, we know what it feels like to face the same challenges that our clients do, and because of this, we have developed tried-and-tested approaches that deliver excellence with certainty in the real world.

We are the trusted partners of continuous improvement and operations leaders, supporting them in transforming their operations and solving specific challenges, realising tangible benefits that matter.

This trust has been gained through our approachable, relatable, and hands-on style, as well as the repeated success that we bring to clients.

We provide consulting, training and coaching in the following disciplines:

• Operational Excellence maturity assessment and support
• Strategy Deployment
• Operating Model Design
• End-to-end Process Improvement
• Lean competency

What you’ll be getting up to:

• Specific focus on business development through both ‘hunting’ of new clients and ‘farming’ of existing accounts, alongside creation of proposals and pricing
• Understanding customer needs to ensure support is tailored to achieving fantastic outcomes for the client as well as Reinvigoration
• Managing and growing relationships with clients throughout project delivery duration and acting as the main point of contact between Reinvigoration and the client across a number of projects
• Ensuring the services delivered by Reinvigoration conform to what has been contractually agreed between us and our client, and monitoring the delivery of said services against the agreed schedule, quality, scope, and budget, with associated reporting
• Client facing role, working hands-on with clients to deliver our full range of consulting propositions, with hands-on consulting delivery alongside your commercial focus
• Planning and managing permanent consultants, associate consultants, and strategic partner resources, as well as addressing any quality or performance issues
• Development of more junior colleagues within all Reinvigoration products & services, and developing them professionally in their consulting capability, especially business development
• Producing quality presentations to an industry leading commercially publishable standard
• Supporting the Reinvigoration leadership team with a range of other activities relating to innovation, research, product development, training material creation, and general management duties.

This role will be a great fit if you have:

• Exceptional business development skills and experience, with a number of years of demonstrable success
• Natural networker with capacity to develop and grow both new business and existing clients, ensuring cross pollination of all Reinvigoration Group products and services
• 10+ years’ experience of external consulting in an Operational Excellence or related discipline
• 5 years’ experience in managing stakeholders, projects and teams of consultants on client site to agreed quality, outcomes, timescales and budgets
• A natural people leader, with exceptional leadership skills to be able to engage and motivate colleagues
• Excellent written and verbal communication skills, confidently facilitating client meetings or workshops, and able to produce outstanding reports and slides
• Expert use of Microsoft Excel
• Ability to manage own time effectively to achieve deadlines pro-actively with a strong sense of urgency.

We’d love to hear from you if you also have these optional skills:

• Experience in Learning & Development including training delivery and learning material design
• Delivery and quality assurance of learning materials

The location:

The role is home based, however will involve travel as required by our clients.

Our perks:

This role pays an attractive base salary commensurate with experience, plus up to 25% of salary as a profit share dependent on company and individual performance.

In addition, we offer the following benefits:

Flexible working - Choose a remote arrangement that suits you as long as it meets the business needs

Matched pension - Contribution of 5% from day one​

Annual leave - 28 days annual leave (plus bank holidays) to include 3 days to be taken between Christmas and New year or for a religious celebration of your choice ​

An extra day off - To celebrate your birthday ​

Leave purchase - An opportunity to purchase additional annual leave each year ​

Comprehensive Private Medical Insurance – Outstanding cover, with the option to add partner and children

Salary sacrifice – A number of benefits such as Cycle to Work & Discount Hub​

Maternity and parental leave – Generous leave for all new parents

Loyalty awards – Based on length of service or exceptional events

Frequent team days plus an annual celebration ​

Generous sick and compassionate leave ​

Generous learning budget each year and professional development leave for your continuous professional development

Due to the nature of the work undertaken, all our roles are subject to DBS and National Security Vetting checks either before or upon commencement of employment.

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to perform at your best - please let us know so we can best support you to make any adjustments required.