Operational Excellence Lead
2 months ago
This is a unique opportunity to drive transformative change, optimise operational processes and implement best-in-class solutions across a well-established retail business.
About the RoleThe role will involve analysing current workflows, identifying areas for improvement and deploying solutions that streamline operations and drive greater efficiency across the business. You will also lead on implementing best practices, ensuring the business remains at the forefront of operational excellence.
- Project Leadership: Take ownership of end-to-end process improvement projects, from initial analysis to solution implementation, ensuring successful outcomes.
- Data Analysis: Use data and performance metrics to identify inefficiencies, track progress and develop strategies for continuous improvement.
- Collaboration: Work with key stakeholders across various departments (including operations, IT, merchandising and customer service) to ensure alignment and successful delivery of projects.
- Best Practice Implementation: Develop and implement best practices that optimise business processes, increase productivity and reduce operational costs.
- Change Management: Lead change initiatives, ensuring smooth implementation of new processes, technologies and workflows across the business.
- Reporting & KPI Management: Develop, track and report on key performance indicators (KPIs) to measure the success of process improvements and provide insights to senior leadership.
Key Requirements:
- Strong project management skills with the ability to lead cross-functional teams to deliver complex process improvement initiatives.
- Expertise in data analysis and the ability to use insights to drive decision-making and performance improvements.
- A proactive, results-oriented approach with the ability to prioritise and manage multiple projects simultaneously.
- A competitive salary of up to £55,000, depending on experience.
- Bonus structure based on personal and company performance.
- Comprehensive benefits package, including pension, healthcare and other perks.
- Flexible working options including hybrid working arrangements to support your work-life balance.
- Career development opportunities within a market-leading retail brand, with scope for growth and progression.
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