CRM Delivery Manager

1 week ago

London, United Kingdom Crown Agents Bank Full time

This role is to deliver an enterprise-wide CRM solution.Role Responsibilities:Create manage and track the overall project plan to exit NimbusLiaise with key vendors to confirm requirements and solutions for specific components (including working with existing CAB projects where they will provide the alternative solutions)Wok with IT and Procurement partners to secure good commercial terms for new solutionsOversee technology and business implementation including development (in-house and/or external vendors; testing training and other operational readiness activitiesPrepare for and run key governance fora including the steering committee and working groupQualifications : Degree (or equivalent) in relevant field10 years of financial services change delivery experience preferably in Payments/FX/BankingDeep experience in delivering CRM projects and Microsoft Dynamics 365 is essential Additional Information : Hybrid workingContributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%Life Assurance 4 times annual salaryGroup Income ProtectionPrivate Medical Insurance this may include cover for partner and or children at company cost. Cover includes Optical Dental and AudiologyDiscretionary BonusCompetitive Annual Leave2 Volunteering DaysBenefit HubRemote Work : NoEmployment Type : Full-time Key Skills Project Management Methodology,Kanban,Project / Program Management,Agile,Waterfall,Project Leadership,Application Development,Project Management,Scrum,Microsoft Project,SDLC,Project Implementation Experience: years Vacancy: 1

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