CRM Delivery Manager Contract
3 days ago
Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.
FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. Crown Agents Bank (CAB) wraps its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets.
Job DescriptionThis role is to deliver an enterprise-wide CRM solution.
- Define end-to-end target state for CRM and related functions in Dynamics365
- Oversee technology delivery partner to build the necessary components within an overall platform:
- Client Relationship Management including Sales, Marketing, Operations
-Client Onboarding
-Operations Case Management
- Liaise with senior business representatives to ensure the products meet their needs and delivery target outcomes
- Prepare for and run key governance for a including the steering committee and working group
- Degree (or equivalent) in relevant field
- 10+ years of financial services change delivery experience, preferably in Payments/FX/Banking
- Deep experience in delivering CRM projects and Microsoft Dynamics 365 is essential
- Hybrid working
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CRM Delivery Manager Contract
1 week ago
London, United Kingdom Crown Agents Bank Full timeThis role is to deliver an enterprise-wide CRM solution.Define end-to-end target state for CRM and related functions in Dynamics365Oversee technology delivery partner to build the necessary components within an overall platform:- Client Relationship Management including Sales Marketing Operations-Client Onboarding-Operations Case Management Liaise with...
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CRM Delivery Manager Contract
3 days ago
London, Greater London, United Kingdom Crown Agents Bank Full timeCompany DescriptionCrown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually...
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