CRM Delivery Manager Contract

1 week ago

London, United Kingdom Crown Agents Bank Full time

This role is to deliver an enterprise-wide CRM solution.Define end-to-end target state for CRM and related functions in Dynamics365Oversee technology delivery partner to build the necessary components within an overall platform:- Client Relationship Management including Sales Marketing Operations-Client Onboarding-Operations Case Management Liaise with senior business representatives to ensure the products meet their needs and delivery target outcomesPrepare for and run key governance for a including the steering committee and working groupQualifications : Degree (or equivalent) in relevant field10 years of financial services change delivery experience preferably in Payments/FX/BankingDeep experience in delivering CRM projects and Microsoft Dynamics 365 is essential Additional Information : Hybrid workingRemote Work : NoEmployment Type : Contract Key Skills Project Management Methodology,Kanban,Project / Program Management,Agile,Waterfall,Project Leadership,Application Development,Project Management,Scrum,Microsoft Project,SDLC,Project Implementation Experience: years Vacancy: 1

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