Reservations Supervisor

7 days ago


Central London, United Kingdom The BoTree Full time

An exciting opportunity is created for aReservations Supervisorto join our team and contribute to the success of our hotel.

As aReservations Supervisor, you will play a key role in supporting and optimising room reservations, ensuring seamless coordination between our guests and the hotel operation.

Salary: Up to £32,500 per annum

Your responsibilities will include:

  • Collaborating with the Reservations Manager to establish and maintain high standards in the Reservations Department.
  • Supporting to deliver the hotels rooms occupancy and rate goals whilst driving sales efficiency, conversion and quality.
  • Overseeing the reservation process, ensuring adherence to departmental guidelines.
  • Promoting a positive and professional atmosphere to guarantee guest requests are handled efficiently.

What we're looking for in ourReservations Supervisor:

  • Proven experience in hotel reservations management.
  • Expertise in managing reservations systems and processes.
  • Effective communication skills with both colleagues and guests.

Joining us as aReservations Supervisor, you'll enjoy a range of benefits, including:

  • Gym and Health Club membership at our sister hotel, Lincoln Plaza
  • Participation in the cycle-to-work scheme.
  • Employee assistance programme through Health Assured and Wisdom
  • Wagestream financial well-being.
  • Complimentary overnight stay to celebrate your work anniversary.
  • Birthday bonus: an extra day off on your birthday.
  • Generous recommend-a-friend bonus of up to £750
  • 28 days holiday per year, increasing to 33 days with annual anniversary increments.
  • Meals included while on duty.
  • Workplace pension scheme.

If you're an experiencedReservations team playerseeking a new and exciting opportunity, apply now


AMRT1_UKCT


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