Reservations Supervisor

6 months ago


London, United Kingdom Haymarket Hotel - Reservations Full time

We have an exciting opportunity for a Reservations Supervisor to join our highly successful team here at our Haymarket Hotel.

To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention to detail, organisational and interpersonal skills.

**What we Offer**:

- Discounts & Perks Platform
- Wage Stream - An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing and team activities
- Award winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
- And much more

**What you Need**:

- Customer focussed and confident in your abilities
- Experience of supervising a team
- Demonstrate warmth and excellent communication
- Passionate about providing excellent customer service
- Organisational and Communication Skills
- Ability to work within a team

**Why join Firmdale Hotels?**

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
- Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
- Manager of the year - Laura Sharpe, Cateys 2018
- Hotel of the year - Group - Cateys 2018
- In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

INDFOH


  • Reservations Agent

    6 months ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservation Agent

    6 months ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...


  • London, United Kingdom Clayton Hotel London Wall - Reservations Full time

    **Reservations Supervisor - Clayton Hotel London Wall** We have a fantastic new vacancy for Reservations Supevisor in the excellent Clayton Hotel London Wall We are looking for a talented individual with experience in management within the hospitality industry. **Why Dalata and the Clayton Hotel London Wall** Dalata Hotel Group are the most successful...


  • London, United Kingdom Haymarket Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Supervisor to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...


  • London, United Kingdom Covent Garden Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Supervisor to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Reservation Agent

    7 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...

  • Reservation Agent

    5 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...

  • Reservation Agent

    6 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...

  • Reservation Agent

    7 months ago


    London, United Kingdom Support Office Reservations Full time

    As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...


  • London, United Kingdom Gaucho Full time

    We are delighted to be recruiting for a Central Reservations Supervisor here at Gaucho Restaurants:As Reservations Supervisor, you play a pivotal role in our business;guests and colleagues rely on you to deliver exceptional results. TheReservations team is the heart of the business, and the Central Reservations Supervisoris an ambassador for the team both...

  • Reservation Agent

    6 months ago


    London, United Kingdom Support Office Reservations Full time

    **Maternity Cover Position Available** As **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our...


  • London, United Kingdom Hyatt Corporation Full time

    Reservations Supervisor Hyatt Regency Hyatt Regency London - The Churchill GB - ENG - LondonReservationsAdministrativeFull-timeReq ID: LON005942Local Summary Reservations Supervisor Just some of the benefits you will enjoy as a Reservations Supervisor 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays...


  • London, United Kingdom Chateau Denmark Full time

    We are looking for a **Reservation Supervisor **to join our team at Chateau Denmark, a Luxury boutique hotel in central London. Inspired by the birthplace of the British music scene, we embrace Denmark Street’s creativity and spirit. Chateau Denmark’s 55 rooms and apartments offer a unique blend of escapism and rebellion, showcasing exceptional...


  • London, United Kingdom Broadwick Soho Full time

    **Why us?** We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, opening a new and exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and...


  • London, United Kingdom Clayton Hotel Chiswick Full time

    Reservations Supervisor – Clayton Hotel ChiswickObjective of the RoleReporting to the Front Office Manager, the Reservations Supervisor will be the first point of contact for our guests. It is of utmost importance that the reservations department present a friendly and professional manner at all times. As a Reservations Supervisor, you will act as the main...


  • London, United Kingdom Easy T Group Full time

    Want to be part of a new hotel opening in Shoreditch. We are recruiting for an experienced Reservations Supervisor to join our team in the hospitality industry. It is of utmost importance that the reservations department present a friendly and professional manner at all times. As a Reservations Supervisor, you will act as the main point of contact for...


  • London, United Kingdom Hyatt Regency London - The Churchill Full time

    Summary **Reservations Supervisor** **Just some of the benefits you will enjoy as a **Reservations Supervisor** - 12 complimentary nights a year across Hyatt Hotels worldwide - Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! - Free meals on duty - 50% discount on food and beverages when you dine...


  • West London, London, United Kingdom Clayton Hotel Chiswick Full time

    Reservations Supervisor – Clayton Hotel ChiswickObjective of the RoleReporting to the Front Office Manager, the Reservations Supervisor will be the first point of contact for our guests. It is of utmost importance that the reservations department present a friendly and professional manner at all times. As a Reservations Supervisor, you will act as the main...


  • London, United Kingdom Maldron Hotel Full time

    **Reservations Supervisor - Maldron Hotel Shoreditch** Our amazing hotel has an exciting opportunity for a **Reservations Supervisor**. If you are looking to further your career in the hospitality industry, we would love to hear from you as this position offers the opportunity to grow. This is an exciting time of expansion for the Dalata Hotel Group and...


  • London, United Kingdom Millennium Hotel London Knightsbridge Full time

    Join the Team!Join the Millennium Family!If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experiencedReservations Supervisor. The purpose of this role is to assist in the daily running of the Reservations...