Chief Operating Officer

20 hours ago

Carlisle, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Are you an experienced healthcare leader looking for your next challenge?

North Cumbria Integrated Care NHS Foundation Trust (NCIC) is seeking an ambitious and dynamic Chief Operating Officer (COO) to join our Board and Senior Leadership Team. This is a unique opportunity to lead operations across our organisation and drive high standards of patient care, operational performance, and service improvements.

About the Role
As COO, you will provide visible, Trust-wide leadership and ensure that our Clinical Collaboratives are delivering on performance, financial, and governance requirements. You'll be part of the Executive Team, working closely with the Chief Nurse and Medical Director to provide executive oversight and accountability for operational delivery, safety and quality. You'll also be responsible for reporting on performance to the Trust Board as an executive member of the Trust’s Senior Leadership Team.

You will lead the implementation of our new Performance and Assurance Framework, ensuring our eight Clinical Collaboratives are aligned with strategic objectives, delivering high-quality care and operating efficiently and effectively for our patients.

We are looking for a forward-thinking leader who can innovate and adapt, especially as we continue to evolve our partnership within the Great North Health Alliance. The role will also involve engaging with local authorities, Integrated Care Boards, and other healthcare partners at a senior level.

Key Responsibilities:
  1. Day-to-day operational leadership of the Trust's eight Clinical Collaboratives.
  2. Effective implementation of the Trust's new Performance and Assurance Framework.
  3. Lead regular demand and capacity modelling to ensure safe, effective, and efficient care.
  4. Act as a dynamic, innovative leader to ensure hospital and out of hospital services run effectively to budget.
  5. Provide expert operational advice to the Trust Board, senior clinical, and managerial colleagues.
  6. Act as the Accountable Officer for Emergency Planning, Resilience, and Response (EPRR).

About You
We're looking for a highly motivated individual with significant operational experience in a large, complex NHS organisation. You should have:

  1. Proven operational leadership experience within patient-focused healthcare settings.
  2. Strong influencing, negotiating, and motivational skills, and the ability to work effectively across clinical and operational environments.
  3. A master’s level qualification or equivalent experience.

You must have the ability to lead within a multi-professional team, demonstrate high energy levels, and bring an innovative approach to problem-solving. Strong communication skills and the ability to engage effectively with stakeholders at all levels are essential.

Why Join Us?
This role offers the opportunity to shape the future of health services in the region and be part of an organisation dedicated to improving outcomes for the Cumbrian population.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
  1. Being a clinically led organisation
  2. Quality and safety at the heart of our Trust
  3. A positive patient experience every time
  4. A great place to work
  5. Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check: £21.50, Enhanced DBS check: £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

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