HR Business Partner

3 weeks ago

London, United Kingdom NICE Full time

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. If you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Manager, HRBP, CX EMEA

London, UK

Hybrid Role

So, what’s the role all about?

As we continue to grow our EMEA-based business, the Manager, HRBP for CX EMEA reports to the VP CX (Utah, US Based) and matrix to VP, HR International (based in the UK) and works closely with globally spread divisional HRBPs, to support the local multi-disciplinary Leaders and employees from all range of professions based in UK, Czech Republic, Netherlands, France and Germany.

The Manager, HRBP will drive all the regional people-related agenda, such as: performance, engagement, communication, leadership and talent management, employee experience, employee relations and HR Processes. Supported by regional and global Centers of Excellence (such as: Talent Acquisition, OD, HR Operations).

This manager will have one direct report, based in Czech Republic.

How will you make an impact?

  • Driving professional, comprehensive HR partnership to NICE EMEA CX business units (+ 230 employees)
  • Driving talent strategy for the local teams and business units in line with the global and region HR strategy, including talent attraction and development, leadership development, employees engagement
  • Leading local HR processes (onboarding, organizational development, compensation, employee engagement and performance) and ensuring adherence to regional and global practices and policies
  • Providing local HR expertise in local employee relations matters and ensuring compliance to local labor regulations
  • Supporting organizational changes including communications and transition plans
  • Ensuring people data accuracy and leverage data to create deep insights and facilitate business and people decisions.
  • Work with HR Centre of Excellence (COE), Organization Development (OD), and Talent Acquisition (TA) teams in leading and driving local HR initiatives and programs
  • Being a team member of the CX HR and the International HR teams that spans Globally

Have you got what it takes?

  • 8+ years of experience as an HR professional, and at least 5 years of experience as an HR Business Partner in the UK, ideally coming from a global, matrixed, technology environment
  • A solid understanding of the full HR cycle in particular knowledge of performance management, talent management, development, reward and retention, employee relations, employee engagement, employment laws, mentoring and coaching, resource management and career planning
  • Strong influencing and coaching skills and proven success in establishing credibility with leaders, while handling complex and difficult situations
  • Experience in working effectively under pressure to drive multiple deliverables in short time constraints; resilient and flexible
  • Demonstrated ability to drive initiatives throughout the organization and influence decision makers.
  • Excellent organizational skills, execution, and follow-through skills
  • Demonstrates passion - approaches all tasks with a can-do attitude, and committed to upholding professional standards
  • Demonstrates strong communication and relationship building skills.
  • Demonstrated agility to work within a complex, matrixed environment is strongly preferred.
  • Experience in acquisitions/integrations – a strong advantage.
  • Relevant academic degree and HR qualification.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the global and local teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the London office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Requisition ID:

Reporting into: VP, Human Resources CX

Role Type: Manager

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