Administrator
1 week ago
per annum
Redhill Surrey
Permanent fulltime
Our client a leading Property Management company is looking for a proactive Administrator with great customer service skills and the ability to work to a fast pace.
You ll be at the forefront of ensuring smooth property operations by managing key activities resolving customer queries and collaborating with internal teams.
Key Responsibilities
Ensure all tasks are completed on time working closely with internal teams to implement necessary improvements for seamless operations.
Take full ownership of your work ensuring firsttime resolutions to customer queries and issues.
Complete all activities assigned by the Team Leader managing tasks to ensure timely progression.
Build strong relationships across departments to quickly resolve issues and deliver exceptional service.
Support the management of team mailboxes ensuring queries are answered promptly and effectively.
Maintain and update internal databases accurately ensuring all documentation is stored securely and confidentially in line with GDPR regulations.
Skills and Experience:
Proven experience in delivering outstanding customer service always striving for firsttime resolution.
Confident articulate communicator in both verbal and written forms capable of building relationships with clients and colleagues alike.
Demonstrable experience handling issues effectively approaching problems with a creative resolutionfocused mindset.
Comfortable working independently yet equally effective as part of a larger team.
Ability to prioritise tasks manage time efficiently and remain resilient under pressure.
Excellent IT skills with a good understanding of social media and the latest technology.
By joining the team you ll be part of a forwardthinking company with a focus on innovation and excellence in property management and a collaborative team environment and the chance to contribute to a company that values its employees and customers alike.
Office based Monday to Friday 9am 5pm.
Skills
Admin
Administrative
Administrative Support
Communication Skills
Computer Literate
Customer Service
Customer Services
General Admin
Property
Social Media
Application questions to consider:
Do you live close to Redhill Surrey
Are you happy being office based Monday to Friday
Do you have excellent written and verbal communication abilities
Do you have excellent customer service skills
Are you computer literate
Admin Administrative Administrative Support Communication Skills Computer Literate Customer Service Customer Services General Admin Property Social Media, Jobs Redhill, Surrey
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