Global Downstream Key Account Manager

1 month ago

Litherland, United Kingdom SGS Full time

Location: UK Remote / field-based with travel up to 1 week per month

As a global leader in sustainability, quality, and integrity, our 99,600-strong workforce across 2,600 offices and labs is dedicated to fostering a safer, more connected world. Our services impact every facet of daily life, enhancing the safety of food, consumer products, transport, and healthcare, to advancing nuclear industry testing. Your role is crucial in providing safer products, superior services, and maintaining societal connectivity.

SGS values your hard work and commitment. As a member of our team, you'll enjoy benefits such as performance bonuses, private healthcare, a robust pension plan with life insurance, and increasing annual leave with service. Additional perks include a day off on your birthday, gym and retail discounts, an electric car lease program, extended parental leave, service recognition, Christmas vouchers, and wellness programs.

Job Description

We are currently seeking a highly motivated and experienced Global Downstream Key Account Manager to join our dynamic team at SGS United Kingdom Limited. This role will be UK based and will involve remote working, requiring travel up to 1 week per month.

In this position, you will actively participate in securing the continuity of current business by ensuring client expectations are met and fulfilling contractual obligations.

Additionally, you will identify and implement strategic business development opportunities for OGC (Oil, Gas & Chemicals) Trade related services, aligning with company KPI’s and budgetary expectations.

Responsibilities:

  • Develop and execute strategic account plans to achieve sales targets and expand market share within the downstream sector.
  • Build strong relationships with key decision-makers at customer organizations, understanding their needs, and providing tailored solutions.
  • Identify new business opportunities and develop strategies to pursue them effectively.
  • Collaborate with cross-functional teams, including Sales, Marketing, Operations, and Technical Support, to deliver exceptional customer service and meet customer expectations.
  • Stay updated on industry trends, market dynamics, and competitor activities to identify potential risks and opportunities.
  • Prepare and present regular reports to senior management, highlighting sales performance, market insights, and account development progress.
  • Negotiate contracts and pricing agreements with customers, ensuring profitability and adherence to company policies.
  • Provide guidance and support to the sales team, sharing best practices, and fostering a collaborative work environment.

Qualifications

The ideal candidate for this role should possess a proactive nature and a strong drive to seek out opportunities, both within SGS and externally. Building a vast network of contacts within SGS, customers and the wider industry will be essential for success in this position.

You will have a proven track record in within the downstream sector ideally within the fields of, Trading operations, Hydrocarbon Loss control, Cargo inspection or Laboratory, shipping, or any other associated relevant marine business.

A deep understanding of the downstream industry, market dynamics, customer needs, and the competitive landscape is essential.

The role requires excellent communication and negotiation skills, the ability to build and influence key stakeholder relationships, strategic thinking, and problem-solving abilities with a focus on results.

The candidate should be able to work independently, prioritise effectively, and handle multiple projects simultaneously. A willingness to travel domestically and internationally up to one week per month is also required.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

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