Contact Centre Advisor
1 week ago
Pertemps are currently looking for a Contact Centre Advisor for a Hybrid Role. Initially for 2 weeks but likely to extend.To be the first point of contact for all residents contacting the Contact Centre regarding repairs and residential enquiries, providing appropriate advice and information (either by telephone; email; web chat or in writing) and dealing with the enquiries to maximise right first time resolution.Key results/Success metrics: * Answer contacts from residents reporting repairs/breakdowns within their home, use questioning skills to establish priorities and raise jobs on the in house system. * Ensure all complaints about repairs and maintenance services are recorded on in house systems and assigned to the appropriate department. * Deal with routine enquiries from leaseholders regarding maintenance. * Maintain relevant files, IT records and other systems, and ensure that information is up to date and can be accessed and understood readily by others. * Obtain information on behalf of the residents from asset management, repairs and maintenance contractors and schedulers, to enable clear and comprehensive responses to be provided. * Chase up other departments where they have failed to provide a satisfactory response using in house systems to highlight any service failures. * Ensure that residents and other relevant staff are kept informed of delays in delivering a service and of the reasons for these delays, and the action...
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Contact Centre Advisor
2 weeks ago
Basildon, United Kingdom eRecruitSmart Full timeThis award-winning company has an excellent opportunity for a Contact Centre Advisor to join them at the UK’s largest specialist distributor of ironmongery, based in Basildon, Essex. **About the Company **Our client is on a journey to become the trades’ most trusted destination for buying ironmongery and associated products. They pride themselves on...
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Contact Centre Advisor
1 week ago
Basildon, United Kingdom Service Care Solutions Full timeJob Title: Contact Centre Advisor Location: Pitsea, Essex SS13 (hybrid after training) Contract Type: Temporary Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts) Start Date: ASAPAs a Contact Centre Advisor, you will be the first point of contact for residents regarding repairs, property maintenance, and other housing-related...
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Contact Centre Advisor
2 weeks ago
Basildon, United Kingdom Service Care Solutions Full timeJob Title: Contact Centre Advisor Location: Pitsea, Essex SS13 (hybrid after training) Contract Type: Temporary Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts) Start Date: ASAPAs a Contact Centre Advisor, you will be the first point of contact for residents regarding repairs, property maintenance, and other housing-related...
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Contact Centre Advisor
3 weeks ago
Basildon, United Kingdom IronmongeryDirect & ElectricalDirect Full timeAbout the Company IronmongeryDirect is the UK’s largest online supplier of ironmongery, and ElectricalDirect specialises in supplying electrical products to the trade. We have recently been named as one of 250 UK's best workplaces for 'Well-being' and we are looking to recruit a highly motivated Contact Centre Advisor. About the Role We are seeking a...
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Contact Centre Advisor-Sales
1 week ago
Basildon, United Kingdom Ironmongery Direct Full timeWe are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. Whilst we're...
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Contact Centre Advisor-Sales
1 week ago
Basildon, United Kingdom Ironmongery Direct Full timeWe are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. Whilst we're...
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Contact Centre Advisor
4 weeks ago
Basildon, United Kingdom Daniel Owen Ltd Full timeContact Centre Advisor Temporary 3 month contract 7 hours per day Based in Pitsea £13.22per hourDealing with calls from tenants, processing rental payments, housing queries, booking repairsRequired experiences:Experience of working in a similar environment E.G working within an office that supports commercially focused servicesSelf-Motivated, flexible, and...
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Contact Centre Advisor
2 weeks ago
Basildon, United Kingdom Daniel Owen Ltd Full timeContact Centre Advisor Temporary 3 month contract 7 hours per day Based in Pitsea £13.22per hour Dealing with calls from tenants, processing rental payments, housing queries, booking repairs Required experiences: Experience of working in a similar environment E.G working within an office that supports commercially focused services Self-Motivated,...
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Contact Centre Advisor
4 months ago
Basildon, United Kingdom CV-Library Full timeContact Centre Advisor Temporary 3 month contract 7 hours per day Based in Pitsea £13.22per hour Dealing with calls from tenants, processing rental payments, housing queries, booking repairs Required experiences: Experience of working in a similar environment E.G working within an office that supports commercially focused...
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Contact Centre Advisor-Sales
1 week ago
Basildon, United Kingdom Ironmongery Direct Careers Full timeWe are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. Whilst we're...
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Contact Centre Advisor
2 weeks ago
Basildon, United Kingdom Pertemps Enfield Full timePertemps are currently looking for a Contact Centre Advisor for a Hybrid Role. Initially for 2 weeks but likely to extend.To be the first point of contact for all residents contacting the Contact Centre regarding repairs and residential enquiries, providing appropriate advice and information (either by telephone; email; web chat or in writing) and dealing...
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Contact Centre Advisor-Sales
1 week ago
Basildon, United Kingdom Ironmongery Direct Full timeWe are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. Whilst we're...
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Contact Centre Advisor-Sales
2 weeks ago
Basildon, United Kingdom CV-Library Full timeWe are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouraging and sharing best practices to enable each other to do the best job possible. Whilst we're...
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Contact Centre Advisor Apprentice
7 months ago
Basildon, United Kingdom Peabody Full timeSalary ** £12 per hour** Location ** Basildon** Contract type ** Apprentice** Weekly hours ** 35 hours per week** We’re excited to offer 2 Contact Centre Advisor Apprenticeships to join our vibrant Contact Centre in Pitsea on a full time and permanent basis. This is a hybrid role working between the Pitsea office and home. **A bit about the...
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Customer Contact Centre Associate
8 months ago
Basildon, United Kingdom DST Systems Full timeOverview Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We...
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Hybrid Contact Centre Supervisor
3 weeks ago
Basildon, Essex, United Kingdom Percepta Full timeJob OverviewWe are currently seeking an experienced Norwegian Bilingual Customer Service Manager to join our customer experience operations team. This role offers a unique blend of customer service and leadership responsibilities, making it an exciting opportunity for someone looking to grow their career.In this role, you will supervise a team of customer...
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Call Centre Advisor
8 months ago
Basildon, United Kingdom Specsavers Vision Plus Basildon Full time**Specsavers, Basildon Call Centre Operator** We are looking for a Contact Centre Operator to join a small team managing the calls for our five Specsavers stores. This is a 5 days a week role including at least one weekend day of work. We need someone who thrives on customer service and can find solutions and manage our customers, appointments, concerns...
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Customer Service Advisor
2 weeks ago
Basildon, United Kingdom The Recruitment Co Full time**Customer Service Advisor based in Basildon** **£10.78 per hour - paid weekly every Friday** **Temp to Perm** **Start Date: Immediate starts available!** **We are currently recruiting for Customer Service Advisors to join our client existing team based in Basildon, this will be an office based role. You will be completing 4 weeks of training before being...
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Customer Helpdesk Advisor
2 weeks ago
Basildon, United Kingdom Pursuit Resources Group Full time**Customer Helpdesk Advisor - £30k** **Basildon - Hybrid** **Permanent** Our customer journey extends beyond purchasing our products and services, it's complimented by the support given to them to ensure they can continually and consistently deliver services to their customers. Our Helpdesk is the first point of contact for ourcustomers queries in...
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Bodyshop Parts Advisor
2 weeks ago
Basildon, United Kingdom Pembrook Resourcing Full time**Bodyshop Parts Advisor** Pembrook Resourcing are currently seeking a bodyshop parts advisor on behalf of their client. **Duties -** As a Bodyshop Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. You will need to have excellent...