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Customer Service
4 weeks ago
Recruit Right are looking for a Customer Service & Digital Operations Executive for one of established clients in the Blackburn area. Working closely with a dynamic team and also using own initiative to work with written responses to consumers.Monday to Thursday 8.30am to 5pm and Friday 9am to 5pm.Job role * Answering customer queries via email, phone and live chat, while adhering to the businesses KPI’s and providing an excellent service. * Processing returns and exchanges within the order management system. This would also include reaching out to customers in some circumstances to ensure the correct action is taken. * Capturing all customer enquiries within our CRM system accurately, in order to give us accurate stats to report back to the business. * Contacting product teams to get answers for customer enquiries where we don’t have the knowledge or information. * Checking product availability and recognising if there is potential for more stock to be made available. * Handling complaints or escalating them to the relevant teams where necessary. * Liaising with couriers for delivery disputes. * Highlighting website issues to the relevant teams. * Assisting the merchandiser for tasks relating to stock within SAP (full training will be provided)Experience and skills * Experience working in a customer service role. * Strong communication skills * Excellent IT skills (including Microsoft office) * Keen eye for detail * Pro-activeness * Administrative skills (preferred) * Knowledge of E-commerce (preferred)
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Customer Service
2 weeks ago
Blackburn, United Kingdom Zeus Personnel Ltd Full time**Customer Service Executive**: - Zeus Personnel are looking for enthusiastic and creative individuals to join our clients rapidly growing sustainable fashion team in the area of Shadsworth, Blackburn. - You will be responsible for responding to all customer enquiries across multiple platform inboxes. You will work closely with the General Manager, working...
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Customer Service Advisor
4 days ago
Blackburn, United Kingdom Ador Talent Ltd Full time**Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of...
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Customer Service Advisor
3 weeks ago
Blackburn, United Kingdom Ador Talent Ltd Full time**Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: Monday to Friday 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth...
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Customer Service Advisor
3 weeks ago
Blackburn, United Kingdom Ador Talent Ltd Full time**Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of...
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Customer Service Advisor
1 week ago
Blackburn, United Kingdom Ador Talent Ltd Full time**Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of...
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Customer Service Advisor
3 days ago
Blackburn, United Kingdom Avara Digital Marketing Full time'''Job Summary:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients making sure they meet eligibility requirements. '''Duties:''' - Make outbound calls to customer inquiries...
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Customer Service Advisor
1 week ago
Blackburn, United Kingdom Chubb Fire & Security Full timeCompany Description **Chubb Fire & Security** is currently recruiting for a **Customer Service Advisor **to join our Customer Contact Centre in our **Blackburn office** **(BB1 2PR)**. The main goal of this is to provide the best customer service to both our internal and external customers that call into the Centre. You will be working with a variety of...
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Customer Service Representative
1 week ago
Blackburn, United Kingdom Page Personnel Secretarial & Business Support Full timeAn exciting opportunity has arisen for a Customer Service Representative to join a reputable Logistics and Manufacturing company. You will be responsible for managing the end to end order process, manage and maintain relationships with customers and supportthe day to day operations. **Client Details** Our client is an exceptional Logistics Distribution and...
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Customer Service/administration
3 weeks ago
Blackburn, United Kingdom Nuhr Full timeJob Summary: Customer Service Experience is essential for this role. We are seeking a highly motivated and experienced customer oriented individual to join our team as a Customer Service Representative / Administration Assistant. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring...
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Customer Service Administrator
1 week ago
Blackburn, United Kingdom Graham & Brown Full time**Graham & Brown** has gone from being just a wallpaper manufacturer to an interior lifestyle brand driven by high-quality products and exceptional customer experience. We are currently looking for a** **part time **Customer Service Administrator** to join our team in **Blackburn **on a** permanent basis. **We have 16 hours available worked over 3 days,...
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Customer Service Coordinator
4 days ago
Blackburn, United Kingdom Page Personnel Full timeJoin a highly reputable Safety and Security Company - Ability to take on responsibility and progress **About Our Client**: We are working with a well renowned Security and Safety business based in Blackburn. Supplying to a wide range of retailers, they are looking for a Customer Service Coordinator to further build their teams success and provide...
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Customer Service Executive
2 weeks ago
Blackburn, United Kingdom Mpeople Recruitment Full timeAre you a Customer Service Executive looking to join a well-established business supplying one of the industry's leading brands which is an innovator with their digital technology within the automotive industry you. Due to growth Mpeople are assisting inthe recruitment for a Customer Service Executive. You will be based at the Blackburn site where you be...
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Customer Service Executive
2 weeks ago
Blackburn, United Kingdom Mpeople Full timeAre you a Customer Service Executive looking to join a well-established business supplying one of the industry's leading brands which is an innovator with their digital technology within the automotive industry you. Due to growth Mpeople are assisting in the recruitment for a Customer Service Executive. You will be based at the Blackburn site where you be...
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Customer Service Advisor
1 week ago
Blackburn, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Mercedes Benz Of Blackburn** **Hours: 46.25 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...
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Customer Service Advisor
2 months ago
Blackburn, United Kingdom Vodafone Full time**Customer Service Advisor SVR** **Role purpose**: Responsible for the provision of Best in Class customer service to all stakeholders, effectively managing customer concerns, professionally handling incoming and outgoing calls. **With us you will**: - Manage the timely resolution of customer concerns - Assist in the monitoring of device status and...
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Customer Service Administrator
4 weeks ago
Blackburn, United Kingdom Chubb Fire & Security Full timeCompany Description Chubb Fire & Security have an opportunity for a Customer Service** Administrator **(Account Coordinator)** **to join our large National Accounts team based in **Blackburn** on a full time, permanent basis. **Job Description**: The main goal of this role is to work closely with a dedicated Account Manager to assist with the day-to-day...
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Customer Service Administrator
3 weeks ago
Blackburn, United Kingdom Chubb Fire & Security Full timeCompany Description Chubb Fire & Security have an opportunity for a Customer Service** Administrator **(Account Coordinator)** **to join our large National Accounts team based in **Blackburn** on a full time, permanent basis. **Job Description**: The main goal of this role is to work closely with a dedicated Account Manager to assist with the day-to-day...
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Customer Service Administrator
2 weeks ago
Blackburn, United Kingdom Medical Equipment Company Full time**Customer Service Administrator** **Salary/Rate**:Negotiable **Job type**: Permanent **Location**:Blackburn, Lancashire We are a leading manufacturer and supplier of pressure care equipment to the NHS and care home sectors, so experience selling in this area would also be an advantage, although not essential. **Key responsibilities**: - Work in...
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Customer Service Advisor
4 days ago
Blackburn, United Kingdom Totally Wicked Full timeSince 2008, Totally Wicked has been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products through our own online channels, retail partners and our own retail stores throughout the UK. Totally Wicked has an...
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Customer Service Advisor
2 weeks ago
Blackburn, United Kingdom Totally Wicked Full timeSince 2008, Totally Wicked has been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products through our own online channels, retail partners and our own retail stores throughout the UK. Totally Wicked has an...