Enterprise Customer Success Manager

4 days ago


Farnborough, United Kingdom Siemens Full time
Enterprise Customer Success Manager (German Speaking)

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
About Enlighted
Enlighted is human-centered proptech company that creates positive transformation wherever space, people and work meet through our industry leading technology. We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio, and our planet.

We are looking for a German Speaking Enterprise Customer Success Manager who will be the point person for the top customers with technical programs by partnering with several cross-functional teams to identify and address technical requirement adherence in a proactive manner.

Please note we are unable to offer sponsorship for this role so the successful candidate must have permanent right to work in the UK.
You'll make an impact as you:
  • Learn the customer engagement role and develop foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnership with other account team leaders.
  • Gather information on the business objectives for customer organizations, identify customer needs, and create a shared plan to support outcomes that are specific to the customer and common to the industry using partnerships with other account team leaders.
  • Drive conversation with customers that present the strategic alignment between the customer objectives and support contract to set a long-term strategy for consumption aligned to those priorities.
  • Plan a portfolio of work to drive outcomes aligned with customer's prioritised solutions and workloads.
  • Capture, communicate, and bring forward recommendations from customer insights to sellers in identifying and producing opportunities while collaborating with internal teams and sellers to help identify growth opportunities through account planning and delivery execution.
  • Lead and be accountable for the direction of solution deliveries while securing resources to deliver on customer obligations.
You'll win us over by having the following qualifications:
  • Extensive customer facing experience in either Customer Success, Consulting, Sales, or Solution/Sales Engineering.
  • Proven experience using Salesforce or other CRM tools such as Gainsight.
  • Fluent in German
  • Bachelor's degree required.
  • Willingness and ability to travel up to 25% to meet with customers.
Preferred Experience:
  • Demonstrated ability in a Customer Success Manager role.
  • Experience working in the Corporate Real Estate or CRE Tech/ SaaS industry.
  • Experience operating enterprise SaaS and/or IoT products.
  • PMP or similar certification.

What can we offer?
  • Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance
  • Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements
  • Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
  • Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.

We value your unique identity and perspective and are fully committed to providing equal opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.

#LI-AD1

If you are a woman and cannot find jobs within engineering at Siemens that match your location or skill set why not join our talent community. While you're at it, why not set up job alerts to be notified of these fantastic opportunities when they become available

  • Farnborough, United Kingdom Sovos Full time

    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than...

  • Enterprise HPC Leader

    3 weeks ago


    Farnborough, Hampshire, United Kingdom Lenovo Full time

    Enterprise HPC LeaderWe are seeking an experienced Enterprise HPC Leader to drive our HPC strategy and initiatives. The ideal candidate will have a strong background in HPC architecture, design, and deployment, with a proven track record of leading high-performing teams.The successful candidate will be responsible for implementing best practices for...


  • Farnborough, Hampshire, United Kingdom Sopra Steria - UK Full time

    We are looking for an Enterprise Data Management Professional to join our team at Sopra Steria - UK. As a key member of our IT department, you will be responsible for the overall data strategy and architecture within our organization.Your key responsibilities will include:Developing and implementing data governance policies and proceduresDesigning and...


  • Farnborough, Hampshire, United Kingdom Leidos Full time

    About UsLeidos is a leading provider of technology and engineering services. Our mission is to deliver innovative solutions to our customers and make a positive impact on society.The role of Enterprise Solution Developer involves working closely with cross-functional teams to design, develop, and deploy enterprise-level solutions. Key responsibilities...


  • Farnborough, Hampshire, United Kingdom Lenovo Full time

    At Lenovo, we are seeking an experienced Enterprise Lease Manager to join our team. In this role, you will be responsible for managing the volume of equipment funded either directly by Lenovo or by our approved Lenovo Financial Services partners.You will market LGFS and leasing products to Lenovo Sellers and Customers, play a key role in supporting Lenovo's...


  • Farnborough, Hampshire, United Kingdom LA International Full time

    We are LA International, a leading ICT Recruitment and Project Solutions Consultancy. Our team is dedicated to delivering high-quality services to our clients and we are now seeking an experienced ICT Enterprise Architecture Specialist to join our team.The successful candidate will have expertise in TOGAF 8.x and will be able to deliver a formalised and...


  • Farnborough, Hampshire, United Kingdom Fynity Full time

    About the Role We are seeking an experienced Enterprise Infrastructure Specialist to join our team at Fynity. As an Enterprise Infrastructure Specialist, you will be responsible for leading deployments of cutting-edge technologies such as VMware NSX (NSX-T, NSX-V), AVI, Terraform, and Ansible. Key Responsibilities: Design and implement network solutions...


  • Farnborough, Hampshire, United Kingdom Sovos Full time

    Sovos is a leading provider of tax, compliance, and trust solutions that enable businesses to navigate an increasingly regulated world with confidence. As an Enterprise Account Manager, you'll help drive business growth by identifying opportunities for teaching and thought leadership on valuable topics for our clients.You'll have a deep understanding of SaaS...


  • Farnborough, Hampshire, United Kingdom QinetiQ Full time

    About the RoleWe are seeking an experienced Senior IT Product Manager to join our Digital Enterprise Services Product team.Responsibilities:Develop and execute product roadmaps to meet business objectives.Build and maintain strong relationships with stakeholders to ensure product delivery meets customer needs.Collaborate with cross-functional teams to...


  • Farnborough, Hampshire, United Kingdom Leidos Full time

    Job OverviewWe are seeking an experienced Enterprise Applications Support Specialist to join our team in Farnborough. As a key member of our 24/7 support team, you will be responsible for providing second and third-line support for bespoke applications.The ideal candidate will have experience working with customers' bespoke systems, a passion for outstanding...


  • Farnborough, Hampshire, United Kingdom Damia Group Ltd Full time

    **Damia Group Ltd**, a leading Defence SME, is seeking an experienced Enterprise IT Professional to join their team. This is an excellent opportunity to work on challenging projects and contribute to the growth and success of the company.The successful candidate will be responsible for administering Windows Server 2016+, VMware...


  • Farnborough, Hampshire, United Kingdom entrust IT Full time

    We are seeking a highly motivated and experienced Enterprise Sales Professional to join our sales team at entrust IT Group, a leading Managed Services Provider based in the region.About the RoleThis role provides excellent earning potential with an estimated annual salary of £42,000. The successful candidate will be expected to acquire new business using a...


  • Farnborough, Hampshire, United Kingdom LA International Full time

    LA International is seeking an experienced Enterprise Network Specialist to design and implement robust network infrastructure solutions.The successful candidate will have expertise in VMware, Linux, Microsoft Windows, Privileged Access Management, Auditing & logging policies, Backup & Storage, and IP Networking, as well as experience working with...


  • Farnborough, Hampshire, United Kingdom LA International Full time

    Enterprise Network Architect SpecialistWe are looking for an experienced Enterprise Network Architect Specialist to deliver architecture for an ICT capability.About the Role:This role involves delivering HLD and LLD network schematics, working closely with stakeholders to gather requirements and track progress.The successful candidate will collaborate with...


  • Farnborough, Hampshire, United Kingdom Syniti Full time

    About the RoleThis Recruitment Coordinator position is responsible for coordinating the recruitment process, including sourcing, screening, and interviewing candidates for junior roles within our Enterprise Data Management division. The ideal candidate will have excellent communication skills, be organized, and able to work effectively in a fast-paced...


  • Farnborough, Hampshire, United Kingdom Gama Aviation LLC Full time

    About the JobYou will have significant level of customer management experience, with the ability to take complex requirements and present back opportunities within the scope of the product.Your key responsibilities will include understanding software product functionality, how to translate the application UI to the back end, applying principles of system...


  • Farnborough, Hampshire, United Kingdom QinetiQ Full time

    Job Description:">We are seeking a highly motivated Enterprise Platform Delivery Lead to join our team at QinetiQ. The successful candidate will have extensive experience of enterprise-level IT systems and a strong background in leading cross-functional teams to deliver large-scale IT projects.">About the Role:">This is a senior position that requires a high...


  • Farnborough, Hampshire, United Kingdom Addition+ Full time

    About the RoleThis Business Growth Manager position at Addition+ presents a unique opportunity to advance your career in enterprise development. Our ideal candidate will possess excellent sales skills and a strong understanding of wireless connectivity solutions.Main Responsibilities:Developing and executing sales strategies to drive business growth.Building...


  • Farnborough, Hampshire, United Kingdom Ambis Full time

    Ambis is seeking an Enterprise Solution Consultant to join our team. As a key member of our team, you will work closely with our ERP Support Consultant to deliver exceptional customer support and implement innovative solutions.Responsibilities:Provide expert-level support through various communication channelsCollaborate with the ERP Support Consultant to...


  • Farnborough, Hampshire, United Kingdom LA International Full time

    At LA International, a HMG approved ICT Recruitment and Project Solutions Consultancy operating globally from the largest single site in the UK, we are seeking an experienced Enterprise Architect to lead our ICT capability design.Role OverviewWe are looking for a highly skilled Enterprise Architect with expertise in TOGAF 8.x to develop a formalised and...