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Service Coordinator

2 months ago


Bedford, United Kingdom Osborne Appointments Full time

Role: Service Coordinator

Location: Bedford

Hours: Monday to Thursday 8.30am – 5pm. Friday 8.30am – 4pm.

Salary: Up to £27,000 depending on experience

I am looking for a proactive and positive person with strong administration and organisational skills to join a great team in Bedford as a service coordinator.

What’s in it for you?

  • Company Pension
  • Cycle to work Scheme

What will you be doing in the service coordinator role?

  • Efficiently planning and scheduling engineers diaries.
  • Contact customers to schedule maintenance dates, corrective maintenance and arrange emergency engineer response visits.
  • Ensure planned maintenance and monitoring meet or exceed established service levels.
  • Manage customer issues post-maintenance efficiently.
  • Ensure timely response to emergency callouts within agreed SLA timescales.

What we would like from you:

  • Strong administration skills.
  • Strong communication skills.
  • Decision making skills.
  • Priority management with the ability to work to deadlines.
  • Time management with attention to detail and the ability to multitask.

BEDFORDPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

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