Customer Service Advisor

2 months ago


Dinas Powys, United Kingdom EE Full time

Where: Cardiff 

Full time: Permanent

Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives

Hourly Rate: £12.05

 

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. 

 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you?

  • A great starting salary of  £23,504 rising to £24,064 after 9 months of being here, plus incentives and bonuses.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family


  • Dinas Powys, United Kingdom EE Full time

    Where: Cardiff Part Time: PermanentSalary: £12,535.47 up to £18,803.20 Rising after 9 MonthsHourly Rate: £12.05Shift: Part Time - 20hrs, 25hrs and 30hrs available.Start Date: 17/02/25 Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service...


  • Dinas Powys, United Kingdom EE Full time

    Where: Cardiff Part Time: PermanentSalary: £12,535.47 up to £18,803.20 Rising after 9 MonthsHourly Rate: £12.05Shift: Part Time - 20hrs, 25hrs and 30hrs available.Start Date: 17/02/25 Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service...


  • dinas powys, United Kingdom EE Full time

    Job Description Where: Cardiff  Part Time: Permanent Salary: £12,535.47 up to £18,803.20 Rising after 9 Months Hourly Rate: £12.05 Shift: Part Time - 20hrs, 25hrs and 30hrs available. Start Date: 17/02/25   Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...


  • Dinas Powys, United Kingdom EE Full time

    Where: Cardiff Full time: PermanentSalary: £23,504 rising to £24,064 at 9 months in role, plus incentivesHourly Rate: £12.05 Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships...


  • Powys, United Kingdom Recruit4Staff Full time

    Recruit4staff is proud to be representing their client, a leading business in their search for an **Customer Service Executive** to work in **Newtown.** **For the successful Customer Service Executive;** i. £26,000 - £28,000 per annum DOE ii. Monday to Friday 8:15am until 5pm with an early finish on a Friday iii.Permanent position iv. Be a part of the...


  • Dinas Powys, Vale of Glamorgan, United Kingdom EE Full time €12

    Where: Cardiff  Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05  Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Austin Fraser Full time

    Job Title: Hospitality Services DirectorAbout the RoleWe are seeking an experienced Hospitality Services Director to join our team at Hebron Hall. As a key member of our hospitality team, you will be responsible for directing the overall strategy and operations of our catering services, including menu development, staff management, and cost control.Key...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Yolk Recruitment Full time

    About the RoleWe are looking for a highly skilled and experienced Catering Manager to join our team at Hebron Hall. As a Catering Manager, you will be responsible for overseeing the daily operations of our catering services, including managing a team of staff, planning and executing events, and maintaining high standards of food quality and customer...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Yolk Recruitment Full time

    Job TitleCatering Services DirectorAbout the RoleWe are seeking an experienced Catering Services Director to oversee the daily operations of our food and beverage services at Hebron Hall. As a key member of our team, you will be responsible for ensuring the highest standards of quality, service, and customer satisfaction.Key ResponsibilitiesTo manage and...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Austin Fraser Full time

    Job Title: Food Service Management SpecialistAbout the RoleWe are seeking a highly experienced Food Service Management Specialist to join our team at Hebron Hall. As a key member of our hospitality team, you will be responsible for managing the day-to-day operations of our catering services, including menu planning, stock management, and food safety...


  • Powys, United Kingdom PeoplePlus Full time

    Our Independent Living Advisors provide high quality information, advice and support to both referring Health & Social Care professionals and vulnerable eligible customers who are considering participating in Self Directed Support Schemes, Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated area. We are...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Yolk Recruitment Full time

    About the JobWe are seeking a highly motivated and experienced Catering Manager to join our team at Hebron Hall. As a Catering Manager, you will be responsible for overseeing the daily operations of our catering services, including managing a team of staff, planning and executing events, and maintaining high standards of food quality and customer...


  • Dinas Powys, United Kingdom Time 4 Recruitment Solutions Full time

    We are looking for an experienced Executive Chef Assistant to join our esteemed client in Cardiff. As a key member of the culinary team, you will be responsible for supporting the Head Chef in daily operations and ensuring smooth service delivery.The ideal candidate will have a passion for delivering high-quality food and excellent customer service. In this...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Yolk Recruitment Full time

    Job SummaryWe are seeking an experienced Catering Manager to oversee the daily operations of our catering services. This role will involve managing a team of staff, planning and executing events, and maintaining high standards of food quality and customer service.About Hebron HallHebron Hall is an independent, non-denominational Christian charity offering a...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Austin Fraser Full time

    Job Title: Catering Operations ManagerAbout the RoleWe are seeking a highly experienced Catering Operations Manager to join our team at Hebron Hall. As a key member of our hospitality team, you will be responsible for managing the daily operations of our catering services, including menu planning, stock management, and ensuring high-quality service and food...


  • Dinas Powys, United Kingdom Time 4 Recruitment Solutions Full time

    We are seeking an experienced and skilled Senior Culinary Operations Manager to lead our kitchen team in Cardiff.About the Role:Lead a team of chefs in a fast-paced kitchen environment, ensuring smooth service delivery and quality control of consumables.Minimum 2 years' experience in a senior role in a professional kitchen (hotel or restaurant), with at...


  • Dinas Powys, United Kingdom Capital Outsourcing Group Full time

    Are you looking for a **stepping stone** into a **career **within the **Telecommunications industry**, with **no previous experience** being required? Do you have a **passion** for **Customer Service**? Would you like to **get paid** whilst training in the **latest technology **resulting in receiving your own **BT accreditations**? **Capital Outsourcing...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Time 4 Recruitment Solutions Full time

    We are looking for a talented Culinary Operations Manager to join our esteemed client in Cardiff. In this role, you will work closely with the Head Chef to deliver exceptional service and maintain high-quality food standards.Your key responsibilities will include:Supporting the Head Chef in daily operations to ensure smooth service deliveryQuality control...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Time 4 Recruitment Solutions Full time

    We are seeking an experienced Culinary Operations Manager to join our esteemed client in Cardiff. The successful candidate will work closely with the Head Chef to deliver exceptional service and maintain high-quality standards.Key responsibilities include:Supporting the Head Chef in daily operations to ensure smooth service deliveryQuality control checking...


  • Dinas Powys, Vale of Glamorgan, United Kingdom Time 4 Recruitment Solutions Full time

    Sous Chef - Culinary Leadership Role: We seek a talented Sous Chef to join our esteemed client in Cardiff, leading our culinary team and driving exceptional service delivery. With a focus on quality control, teamwork, and customer satisfaction, you will work closely with the Head Chef to maintain high standards and drive business growth.About You: To succeed...