Service Desk

1. Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. 2. Provide remote assistance over the phone and advice to users through instant messenger and through the use of remote support tools such as Dameware. 3. Assist with issuing and resetting passwords using agreed procedures to...

Role-Service Desk with VIP experienceMode-5 Days from MoorgateType-FTEJob Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk teamJob Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family...

**Service Desk Operative** **About the role of** Service Desk Operative** To effectively operate the Helpdesk and associated communication systems. Delivering a professional, efficient and customer-orientated service. **Responsibilities for Service Desk Operative** - Carry out general administration duties when required. - To monitor and update all...

Reporting to the Director of ITSM, you will be a company aiming to double in size over the next 2 years, in a newly established role and function. You will be responsible for the entirely outsourced Service Desk. You will need to be extremely confident managing 3rd party vendors and service providers, in line with business needs. You will also manage a small...

AVP Service Desk Engineer - Investment Banking - 60k + excellent benefits Overview: An excellent opportunity has arisen with a Tier 1 Investment Bank in the heart of the City, looking for an AVP Service Desk Engineer who is keen to progress into a Service Desk Team Lead. You will to be responsible for supporting the Service Desk Manager in the delivery of...

(SERVICE DESK, 1ST LINE SUPPORT, FIRST LINE SUPPORT, AUTOMATION, POWERSHELL, WINDOWS 7/10, O365, ITIL, AD, MDM, ITSM, SSCM) A leading commodities trading firm is seeking a Service Desk Analyst to provide first line support to all users. You will operate within a fast-paced environment liaising confidently with customers including traders. The role will...

The RoleThis role will involve the support and delivery of a customer focused help desk service on behalf of Corporate Facilities management.The role provides customer support across the full range of facilities support including but not limited to: reactive maintenance, compliance, cleaning, security, and vending and adhoc project requests.key duties and...

Service Desk Manager Location: Newmarket Salary: £50,000 to £55,000 Working Pattern: OnsiteAn opportunity has opened for a Service Desk Manager to join an MSP in Newmarket. The ideal candidate will have a background working at a Managerial level within a Managed Service Provider and have an excellent technical background in IT Support and Service skills...

**Service Desk Supervisor** **About the role of** Service Desk Supervisor** The purpose of the role will be to provide operational administrative support to the Helpdesk Manager, and onsite team in addition to the effective and efficient operation of the onsite helpdesk. **Responsibilities for Service Desk Supervisor** - Organise planned and reactive...

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling...