Service Desk Manager
3 weeks ago
Service Desk Manager Location: Newmarket Salary: £50,000 to £55,000 Working Pattern: OnsiteAn opportunity has opened for a Service Desk Manager to join an MSP in Newmarket. The ideal candidate will have a background working at a Managerial level within a Managed Service Provider and have an excellent technical background in IT Support and Service skills from 1st line to 3rd line.They are looking for someone that has managed SLAs for customers and has managed a team of service delivery team members.Service Desk Manager Key Skills: Experience as a Service Desk Manager or Lead position Managed Service Provider (MSP) experience Hands on 1st line to 3rd line support Experience of SLA management Team management experience Experience of introducing new processes to drive continuous improvement Understanding of SME technologies (Microsoft 365, Azure, networking, firewalls etc)Service Desk Manager Responsibilities: Managing and leading the service desk team of a mixture of 1st, 2nd and 3rd liners Conduct reviews and suggest ways to improve Leading and implementing SLAs Monitor and manage SLA performance and drive team to improve efficiency Be a key senior escalation contact for clients for any problemsIf you could be interested in finding out more about the role as a Service Desk Manager, please apply with your latest CV.TPBN1_UKTJ
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Service Desk Manager
21 hours ago
London, United Kingdom La Fosse Associates Full timeReporting to the Director of ITSM, you will be a company aiming to double in size over the next 2 years, in a newly established role and function. You will be responsible for the entirely outsourced Service Desk. You will need to be extremely confident managing 3rd party vendors and service providers, in line with business needs. You will also manage a small...
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Service Desk Manager
21 hours ago
London, United Kingdom In Technology Group Limited Full time**Role**: Service Desk Manager **Location**: City of London, Hybrid Working **Salary**: £45,000+ (DOE) This is the best opportunity for a developing Service Desk Manager / Team Leader who is ready to take the next step in their career. I am working with an exciting company who have a rapidly growing service desk team and are on the hunt for a people...
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Service Desk Manager
3 days ago
London, United Kingdom Code Red Associates Full time**Service Desk Manager** **£55,000 - £60,000** **London** I am working in partnership with a client who are looking for an accomplished Service Desk Manager who can take overall responsibility for the day-to-day running of parts of the Service Desk function including the achievement of all applicable Service Levelsand Customer Satisfaction scores. **You...
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Service Desk Manager
1 week ago
London, United Kingdom In Technology Group Limited Full time**Role**: Service Desk Manager **Location**: Central London **Salary**: £65,000 **Training**: Microsoft Training & Certificates One of Europe's leading Managed IT & Cloud Solutions Providers is searching for an experienced and technically minded Service Desk Manager to join the team ASAP! This is a fantastic opportunity to work within a growing team, at a...
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Service Desk Manager
2 weeks ago
London, Greater London, United Kingdom Wanstor Full time £50,000 - £55,000Service Desk Manager Department: Service ManagementEmployment Type: Permanent - Full TimeLocation: HybridReporting To: Jack SmithCompensation: £50,000 - £55,000 / yearDescription SummaryWe are an award-winning IT Managed Services provider, based in London and have opened a fantastic opportunity for a career minded Service Desk Manager within one of our...
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Service Desk Manager
3 days ago
London, United Kingdom Version 1 Full timeOnsite role BelfastFull time position 3-5 days per week in office (not shift)Department: ASPIRE Managed ServicesPractice: Services Reliability GroupVetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary:Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk it...
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IT Service Desk Manager
3 days ago
London, United Kingdom External Posting Full timeThe Opportunity: We are seeking an experienced and dynamic IT Service Desk Manager to lead our global service desk operations. This pivotal role is responsible for ensuring the efficient and effective delivery of IT support services to our employees worldwide. The ideal candidate will possess a strong blend of technical expertise exceptional leadership...
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Service Desk Manager
2 weeks ago
London, Greater London, United Kingdom Wanstor Full time £65,000 - £70,500 per yearDepartment:Service ManagementLocation:HybridCompensation:£50,000 - £55,000 / yearDescriptionSummaryWe are an award-winning IT Managed Services provider, based in London and have opened a fantastic opportunity for a career minded Service Desk Manager within one of our winning teams.The Service Desk Manager will oversee a service desk team providing an...
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Service Desk Manager
5 days ago
Greater London, United Kingdom Wanstor Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board. Service Desk Manager Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Reporting To: Jack Smith Compensation: GBP 50,000 - GBP 55,000 / year Description Summary We are an award-winning IT Managed Services provider, based in...
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Service Desk Manager
7 days ago
London, United Kingdom Just IT Full timeAre you wanting to expand your abilities and grow with a fantastic company in a diverse industry? Read below for an amazing opportunity... About the Company Our client has been a leading provider of IT Support and Managed Services within London since 2004. They provide a comprehensive range of enterprise level IT solutions to a range of clients from...
