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Executive Assistant

1 month ago

Newcastle upon Tyne, United Kingdom Oliver Wyman Full time

Oliver Wyman is a global leader in management consulting. With offices in 60+ cities across 3-countries, Oliver Wyman combines deep industry knowledge with specialised expertise in strategy, operations, risk management, and organization transformation.


Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies - www.oliverwyman.com.


Oliver Wyman is looking for an Executive Assistant (EA) in our Newcastle office


This role reports to the London Executive Assistant Team Manager and the hours are 9:00am-6:00pm (including a one-hour lunch break) - we operate a hybrid working environment where we expect our people to work from our Newcastle office for 60% of the time.


The Role:


As Executive Assistant you will provide executive level administrative support to up to 3 Partners. You will be responsible for supporting Partners on all aspects of daily administration, including diary management, scheduling internal and external meetings, conference calls, video conferences and making international travel and accommodation arrangements.


Executive Assistants at Oliver Wyman also play a pivotal role in supporting Partners with client development and marketing activities. You will become familiar with their clients and their sales goals, Practice themes and Oliver Wyman ‘products’, enabling you to: confidently arrange client meetings, to maintain the list of client contacts and business activities in the CRM database and to also track and maintain sales activity/pipeline.


The Partners will also entrust you to proactively identify clients that have not been contacted or met recently and to optimise client meetings whilst travelling in another international location, as well as to customise client mailings and to prepare client proposals.


Who are we looking for?


  • You'll have a minimum of three years’ experience working in an administrative or customer service position.
  • Experience in management consultancy, financial services, and/or a similar professional services industry a plus.
  • Strong service focus – you'll be dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
  • You'll have excellent verbal and written communication skills and be able to deal with people at all levels across a multicultural environment.
  • Experience of using a CRM system (Microsoft Dynamics, in particular) is highly desirable


This is an exciting opportunity for an experienced Executive Assistant who is looking for their next career move and who is keen to add the life and culture of our Newcastle office.


Oliver Wyman offers a dynamic, collaborative and supportive team environment and would suit someone who has an entrepreneurial spirited and who is keen to use their initiative and to make an impact.


Why come to work at Oliver Wyman?


At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us


  • We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
  • We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
  • We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
  • We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
  • We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
  • We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.


To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers


Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.