Customer Service Advisor
2 weeks ago
Major Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. The role will be on an ongoing temporary basis and for a minimum of three months.
You must have an enhanced DBS in order to apply or this role
Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays.
You will deliver an enhanced customer experience that promotes well being to local people and their local communities. You will enable people to live independently for longer by supporting people to retain or regain their skills and confidence, and prevent the need or delays in deterioration wherever possible.
Duties and Tasks will include;
- To have knowledge and understanding of relevant legislative and regulatory framework and Government initiatives relating to your service area, including safeguarding, and the needs of vulnerable adults.
- To have knowledge of the principles and responsibility of information sharing and data protection in line with legislation.
- To act as the first point of contact for Adult Social Care enquiries, identifying customer need through the provision of excellent customer service.
- On receipt of an enquiry you will be required to undertake initial assessment to determine the most appropriate response. This will include resolving queries through the provision of advice and information; signposting customers to other agencies who can meet their needs; referral onto the appropriate team; arranging for the provision of services; or assisting with the completion of the self assessment.
Candidates welcome to apply must have;
- Customer service experience 2 years +
- Experience with dealing enquires of a sensitive and confidential nature
- Relatable experience of adult social care
- Excellent and patient phone manner
- able to start immediately and willing to commit to a long term temporary contract
-
Customer Service Advisor
4 weeks ago
Smethwick, United Kingdom Walters People Full timeJob Title: Customer Service Advisor Location: Smethwick Salary: £23,000 Permanent, on site The Role: Customer Service Advisor experience. What you will be doing: - Handles requests from customers in a local site/depot or branch environment. - Includes new account and pricing set up, issuing quotations, order entry, queries and internal communication...
-
Customer Service Advisor
1 month ago
Smethwick, United Kingdom Swanstaff Recruitment Ltd Full timeAre you an experienced Customer Service Advisor looking for a new opportunity in the Smethwick area? Swanstaff Recruitment is currently looking for a Customer Service Advisor to join a well-established Engineering Supplies business! **Salary**: £22,000 per annum Job Title: Customer Service Advisor Hours: 9am-5pm Location: Smethwick **Duties**: - Provide...
-
Customer Service Advisor
1 month ago
Smethwick, United Kingdom Venn Group Full time**Customer Service Advisor** **Start Date**: March 2024 (ASAP) **Rate**:£14.59 per hour PAYE (Inclusive of holiday pay) **Hours**: 37 Hours per week **Location**: Smethwick, West Midlands **Hybrid working** An opportunity has arisen for two Customer Service Advisor’s to join our client’s Adult Social Care Enquiry Team on a temporary basis. These...
-
Customer Service Advisor
2 weeks ago
Smethwick, United Kingdom Office Angels Full timeAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? Our client, a leading company in the UK Direct Business, is seeking a talented Customer Service Advisor to join their dynamic team in Smethwick.JOB TITLE: Customer Service AdvisorHOURS: 8AM - 4:30PM or 09:00 -...
-
Customer Service Advisor
1 month ago
Smethwick, United Kingdom Air Liquide UK Full time**Customer Service Advisor** **Job Reference**: R10029318 **Job Title**:Customer Service Advisor **Location**:Smethwick **Hours of work**:Monday - Friday 8am - 5pm (on site) **The Role** We are looking for an experienced Customer Service Advisor to join us at Energas to be a key team player responsible for all of our customers needs and to deliver...
-
Customer Service Advisor
7 days ago
Smethwick, Sandwell, United Kingdom Office Angels, UK Full timeAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? Our client, a leading company in the UK Direct Business, is seeking a talented Customer Service Advisor to join their dynamic team in Smethwick.JOB TITLE: Customer Service AdvisorHOURS: 8AM - 4:30PM or 09:00 -...
-
Customer Service Advisor
1 month ago
Smethwick, United Kingdom Digby Morgan Full timesummary - _ smethwick, west midlands_ - _ £21,000 - £23,000 per year_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - PR-1200717 - job details I am currently seeking a Customer Service Advisor for a leading service provider of Industrial Gases, LPG and equipment to a variety of industry sectors in the...
-
Customer Service Advisor
4 weeks ago
Smethwick, United Kingdom Adecco Full time**Customer Service Advisors Wanted** **Based in Smethwick** **Homeworking also Available** **37.5 hours** **£11.00ph** **M-F 8am - 4pm / M-F 10.30am - 6.30pm** **NO WEEKENDS** **Role Summary**: - Acting as the first point of contact to customers - Managing incoming telephone calls/queries - Managing outgoing telephone calls/queries where necessary -...
-
Service Advisor
1 month ago
Smethwick, United Kingdom Sprint Recruitment Full time**SERVICE ADVISOR** **Location of Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle Scheduler**:Birmingham / Smethwick **Salary of the Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive...
-
Senior Customer Relationship Advisor
1 month ago
Smethwick, United Kingdom Page Personnel Secretarial & Business Support Full timeAs Senior Customer Relationship Advisor, you will be responsible for 800 customers, managing the day-to-day running of the Accounts with the specialist Account Managers. **Client Details** An international, B2B, multi-service provider based in Smethwick. **Description** As Senior Customer Relationship Advisor, you will be responsible for the...
-
Customer Service Advisor
1 month ago
Smethwick, United Kingdom Major Recruitment Full timeMajor Recruitment Oldbury are delighted to be recruiting for a sandwell public sector organisation in the Smethwick area, who are seeking a Customer Service Advisor to start immediately. The role will be to the end of March 2023, potentially longer. Thehours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm. **_Please note this role...
-
Customer Sales Advisor
2 weeks ago
Smethwick, United Kingdom Reed Full timeCustomer Sales Advisor Are you a proactive and customer-focused individual with experience in customer service? We are working with our client who are looking for a dedicated Customer Sales Advisor to join their team. As a Customer Sales Advisor, you will play a crucial role in ensuring excellent customer experiences and driving sales growth....
-
Service advisor
2 weeks ago
Smethwick, United Kingdom Reed Full timeService Advisor If you’re adaptable, detail-oriented, and passionate about delivering exceptional service, this might be the role for you! We’re currently working with our client who are looking for a customer-focused Service Advisor to join their team. Your responsibilities will include liaising with other departments, managing sales orders, and...
-
Parts Advisor
4 weeks ago
Smethwick, United Kingdom People Professional HR and Recruitment Service Limited Full timeOur client is currently seeking an experienced Factor Sales Advisor and Parts Advisor to join their fast-paced telephone sales team at an established automotive company. This sales role will be within the UK and European motor factor sales market. This role is the front-line liaison between the customer and the internal departments to ensure that the...
-
Customer Service/office Admin
3 days ago
Smethwick, United Kingdom gap personnel Full timeAre you an experienced Customer Service Advisor looking for an exciting new career opportunity? gap personnel are currently recruiting for an experienced Customer Service Advisor for our client based in Smethwick, Birmingham on a Temp to Perm basis Role includes: - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to...
-
Customer Service Advisor
4 weeks ago
Smethwick, United Kingdom Major Recruitment Oldbury Full timeMajor Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays. You will deliver an enhanced customer experience that promotes well being to local people and their local communities. You will enable...
-
Customer Sales Advisor
1 month ago
Smethwick, United Kingdom Industrial Recruitment Solutions Ltd Full timeIndustrial Recruitment Solutions Ltd (IRS) are urgently recruiting for **Customer Sales Advisor** join their clients in **Smethwick**. **Duties include but are not limited to**: - Deal with customer queries efficiently and effectively or escalate where necessary. - Input customer orders and raise delivery notes to ensure on-time order delivery. - Arrange...
-
Sales Advisor
2 days ago
Smethwick, United Kingdom Recruit4staff (Wrexham) Ltd Full timeRecruit4staff are proud to be representing their client in their search for a **Sales Advisor** to work in their leading facility in **Smethwick.** **For the successful Sales Advisor our client is offering**: - Annual salary up to £23,000 per annum (D.O.E) - Monday - Thursday 8am-5:30pm, Fridays 8am-5pm - Permanent position - 29 days holiday **The role -...
-
Parts Advisor
6 days ago
Smethwick, United Kingdom A to Z Autoparts ltd Full time**A to Z Autoparts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our...
-
Parts Advisor
2 days ago
Smethwick, United Kingdom A to Z Autoparts ltd Full time**A to Z Autoparts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our...