Sales Office Coordinator

2 weeks ago


Thetford, United Kingdom Michelle Denny Recruitment Full time
Michelle Denny Recruitment is thrilled to be partnering with a Watton-based business in search of a standout Sales Office Coordinator. While we can’t publicly share the attractive salary, rest assured that we’ll have an open chat right from the start to ensure it meets your expectations. Working hours are 8:30am to 4:30pm, Monday to Friday – your work-life balance matters Are you a friendly, customer-focused individual ready to make a real impact, and become a vital part of a team? If so, this is your opportunity to join a vibrant team, enhance your skills, and help keep things running smoothly every day. What you'll do:
  • Efficiently manage incoming requests and understand customer needs, providing exceptional service.
  • Proactively follow up on enquiries and quotes to support sales success.
  • Process customer orders with accuracy and ensure timely creation and delivery of invoices.
  • Work closely with the external sales team, contributing to collaborative achievements.
  • Step in confidently for team members when they’re out, keeping the momentum going.
  • Keep the CRM system in tip-top shape, ensuring everything is up-to-date.
  • Maintain and amend price lists as needed.
  • Address and resolve client complaints with empathy and professionalism.
  • Conduct customer satisfaction surveys, championing continuous improvement.
 What we're looking for:

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