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Property Loss Adjuster

2 months ago

Newcastle upon Tyne, United Kingdom Davies Full time

Property Loss Adjuster - Based in Scotland , North East & South London


Expanding successful division Varied Workload Great Team


As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.


Duties & Responsibilities:


  • Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
  • Full completion of all prepared site notes templates and associated documentation within set SLA’s
  • Assist in maintaining accurate management information by completing spreadsheets as necessary.
  • Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
  • Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
  • Work to ensure correct policy interpretation and validation.
  • Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
  • In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
  • Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
  • Build good working relationships with clients and staff, internal and external to the Davies Group
  • Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
  • Responsible for out of hours calls into the Davies Group via a pre-set rota


Skills & Experience:


  • High level of Property Loss Adjuster experience
  • Already hold or working towards recognized professional qualifications at a diploma level
  • Accuracy, attention to detail and an analytical approach
  • Strong verbal and written communication
  • Demonstrable experience of organizing and managing own workload is essential
  • Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.


What we Offer


Reward platform – discounts for over 800 retailers

25 days holiday (rising with service)- option to buy more

Well-being centre

Recognition programme

Paid fertility appointments

Fostering friendly employer

Pension - matched contribution up to 5%

Life Assurance (2 x basic salary)

Development, training and professional qualifications


A bit about Davies:


We are a global team of more than 8,000 professionals operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.